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BMW of Towson - Service Center

Towson, MD

4.6
374 Reviews

374 Reviews of BMW of Towson - Service Center

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May 29, 2024

My experience at BMW of Towson is always amazing! I bought my BMW X7 in 2022 and ever since, each service representative has been responsive, professional, personable and effective. IF anything was c More

by jacquelinejteaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian and Nicolas
Report | Print
May 31, 2024 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2024

Great dealership. I have been using BMW of Towson since 2004. My service provider, Christopher, is excellent. And very responsive. BMW of Towson is our favorite dealer More

by Naji Rashid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
May 29, 2024 -

BMW of Towson responded

We are pleased to hear you had such a positive experience with us, Naji! Feel free to stop by if you ever need any more help.

May 27, 2024

I highly recommend Chris as a customer service representative in the Service Department. He was exceptional. More

by blondieliz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 28, 2024 -

BMW of Towson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 22, 2024

Friendly, prompt, quality service. Good advice and very knowledgable service reps. Have used for decades and highly recommend. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 23, 2024 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Service is always great. They get me in and out in reasonable time frame Thanks More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Evertt
Report | Print
May 24, 2024 -

BMW of Towson responded

Hello Gail, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 24, 2024 -

Gail responded

Your welcome!! Here is my email that you requested gmaykrantz@hormail.com

May 22, 2024

Super accommodating. Great service . Professional n friendly representative who was very knowledgeable to procedure needed. More

by Ctaluy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickenzie
Report | Print
May 24, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2024

Very pleased transmission works great. No problem at All would recommend again. Also there warranty are true and will cover the cost. More

by lafayettexdorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 21, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

May 17, 2024

The service is always excellent. Nick my service technician was very helpful yesterday 5/16//24. More

by cheryl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 19, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

I was very pleased with the service I received. My service representative Christian S. was pleasant and kept me well informed. More

by Dv1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian S.
Report | Print
May 17, 2024 -

BMW of Towson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Quality work done by thorough and skilled techs. Service writers are friendly and responsive, depending upon who you get. More

by steve_lambertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
May 19, 2024 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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