BMW of Towson - Service Center

My service advisor was excellent. I do think the rate to diagnose the check engine light at $189 is OUTRAGEOUS. Most other places do it for free if you have the work done there. I do think the rate to diagnose the check engine light at $189 is OUTRAGEOUS. Most other places do it for free if you have the work done there. More

Jessica was very polite and took care of all my service needs. She kept me informed step by step needs. She kept me informed step by step More

This dealership has a great crew. Very professional and knowledgeable. I would not consider taking my vehicle elsewhere. Very professional and knowledgeable. I would not consider taking my vehicle elsewhere. More

Very expensive. Had to wait for my service rep to get there, it looked someone who was there could have helped?! Wanted someone to help remove gestures and wash car, Had to wait for my service rep to get there, it looked someone who was there could have helped?! Wanted someone to help remove gestures and wash car, but when I arrived at 4:15-4:30 to pick the car up the cashier said everyone had left. Cashiers went and got my car after no one brought it. Cashier looked to be the only one there and wasn’t able to really review any car details. I liked the video tour the service technician did but that was about it. More

BMW Towson is the best BMW service center that I visit for my car since 2007! for my car since 2007! More

The service department is excellent; and my car was returned in "like new" condition. I was kept informed at each step and the parts department had a unique part in less than one day. returned in "like new" condition. I was kept informed at each step and the parts department had a unique part in less than one day. More

Always professional and courteous! Love the video presentation given by the technicians that points out the service being performed and any recommendations. The amenity of a vehicle Love the video presentation given by the technicians that points out the service being performed and any recommendations. The amenity of a vehicle loaner is a plus as well. More

serviced my 328i at the appointed time greg myers is very knowedable about my car and kept me up to date on the process very knowedable about my car and kept me up to date on the process More

quick service for my oil and spark plug change. dealership always informs me when I am due for maintenance. Greg was very helpful and courteous. dealership always informs me when I am due for maintenance. Greg was very helpful and courteous. More

I was very pleased with the service I received and the friendliness of the service rep that helped me. I will come again for future needs. friendliness of the service rep that helped me. I will come again for future needs. More