BMW of Towson - Service Center

Just a normal service interaction. The agent communicated clearly with me, waiting area was clean and in good shape, and the car was returned clean and working as expected. The agent communicated clearly with me, waiting area was clean and in good shape, and the car was returned clean and working as expected. More

Chris was great! !! Good customer service great explaining what was going on while we wait! !! Good customer service great explaining what was going on while we wait! More

Repair visit. Took longer than expected, but was provided a courtesy car for duration. Overall good experience Took longer than expected, but was provided a courtesy car for duration. Overall good experience More

Great service and prices aren’t too bad. Purchased four vehicles from them. All great service. Purchased four vehicles from them. All great service. More

I have been visiting the BMW of Towson since 1993. I have always found the company and it's employee (and technicians) to be helpful and customer centered. They provide excellent and quality work. I have always found the company and it's employee (and technicians) to be helpful and customer centered. They provide excellent and quality work. More

Efficient, great customer service, easy to schedule. Knowledgeable about needs if the car and the owner Knowledgeable about needs if the car and the owner More

Thorough in diagnosis and thorough in communication back to owner. I liked video walk through of car condition and repair. Car was washed and clean upon return. to owner. I liked video walk through of car condition and repair. Car was washed and clean upon return. More

Great service, everything was completed in a timely manner and the waiting area is comfortable. Thank You manner and the waiting area is comfortable. Thank You More

Service was fast, well explained and professional. It is helpful to have walk-in service It is helpful to have walk-in service More

My experience at BMW of Towson is always amazing! I bought my BMW X7 in 2022 and ever since, each service representative has been responsive, professional, personable and effective. IF anything was c I bought my BMW X7 in 2022 and ever since, each service representative has been responsive, professional, personable and effective. IF anything was confusing or if I was dissatisfied, they rectified the issue immediately. Christian and Nicolas in service are stellar! More