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BMW of Towson - Service Center
Towson, MD
377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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377 Reviews of BMW of Towson - Service Center
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June 15, 2023
My first time went here for wheel alignment on my 328i, didn't expect nothing tbh, as I walked in without appointment, just try to get one. Christopher welcomed me and immediately got me an alignment! That didn't expect nothing tbh, as I walked in without appointment, just try to get one. Christopher welcomed me and immediately got me an alignment! That was a superb service from him! Almost disappointed because the other guy was kinda rude to me (that was minute before I met Christopher). But yeah, he gave me the best experience so far. If anyone read this and try to get a warm experience (customer service and repair quality), go find him in BMW Towson. More
by Tommy_laboriel
Employees Worked With
Christopher
June 13, 2023
I always receive courteous, prompt and efficient service at BMW of Towson I only provided a "good" on service pick up because the car was not washed when it was returned to me at BMW of Towson I only provided a "good" on service pick up because the car was not washed when it was returned to me More
by rme
Employees Worked With
Jessica Presley
June 11, 2023
Greg is always so helpful and prompt with assisting me with my car needs. He sees me coming and always greets me by name. My car is always tuned up or tires replaced in a timely fashion. Cannot recommend with my car needs. He sees me coming and always greets me by name. My car is always tuned up or tires replaced in a timely fashion. Cannot recommend BMW of Towson more. More
by Kgrossmiller
Employees Worked With
Greg
June 09, 2023
My service was exceptional and Stefan was amazing. He made sure that I understood each service required and/or suggested before I made any decisions. At the end of my service I was able to save money, He made sure that I understood each service required and/or suggested before I made any decisions. At the end of my service I was able to save money, had a great experience, and my car wash just topped it all off! This is the only place I take my BMW for service. More
by Ms. Webb
Employees Worked With
Stefan
June 06, 2023
I recently had the pleasure of taking my BMW to BMW of Towson for some much-needed repairs, and I must say, the experience was nothing short of amazing. From the moment I walked through the doors, I was g Towson for some much-needed repairs, and I must say, the experience was nothing short of amazing. From the moment I walked through the doors, I was greeted with warmth and professionalism by the friendly staff. The service advisor was extremely knowledgeable and took the time to listen to my concerns, ensuring that every detail was addressed. The technicians at BMW of Towson proved their expertise by diagnosing and fixing the issues with precision and efficiency. They used state-of-the-art equipment and genuine BMW parts, giving me confidence in the quality of their work. Moreover, the turnaround time was remarkably quick, allowing me to get back on the road in no time. Not only did they excel in their technical skills, but the entire facility was also immaculate, showcasing their commitment to maintaining a top-notch environment. The waiting area was comfortable and well-appointed, offering amenities that made my wait enjoyable. Overall, my experience with BMW of Towson was exceptional. Their professionalism, expertise, and attention to detail made me feel like a valued customer. I highly recommend their services to any BMW owner in need of repairs or maintenance. More
by Jstigliano
Employees Worked With
Rich
June 06, 2023
Very clean and comfortable. My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to dep My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to departure. More
by Mdm
Employees Worked With
Mike
June 05, 2023
Great operation with excellent service. My advisor, Greg Myers, was in contact with me regularly about my car. I was provided with a loaner that matched my model and everything was done w My advisor, Greg Myers, was in contact with me regularly about my car. I was provided with a loaner that matched my model and everything was done with efficiency. I would highly recommend. More
by docjgordo
Employees Worked With
Greg Myers
June 01, 2023
BMW of Townson is a great location! My service advisor was Chris, and he is wonderful - very friendly, professional, and knowledgeable. My service advisor was Chris, and he is wonderful - very friendly, professional, and knowledgeable. More
by arielle.garcia
Employees Worked With
Chris Everitt
