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BMW of Towson - Service Center
Towson, MD
373 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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373 Reviews of BMW of Towson - Service Center
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June 06, 2023
I recently had the pleasure of taking my BMW to BMW of Towson for some much-needed repairs, and I must say, the experience was nothing short of amazing. From the moment I walked through the doors, I was g Towson for some much-needed repairs, and I must say, the experience was nothing short of amazing. From the moment I walked through the doors, I was greeted with warmth and professionalism by the friendly staff. The service advisor was extremely knowledgeable and took the time to listen to my concerns, ensuring that every detail was addressed. The technicians at BMW of Towson proved their expertise by diagnosing and fixing the issues with precision and efficiency. They used state-of-the-art equipment and genuine BMW parts, giving me confidence in the quality of their work. Moreover, the turnaround time was remarkably quick, allowing me to get back on the road in no time. Not only did they excel in their technical skills, but the entire facility was also immaculate, showcasing their commitment to maintaining a top-notch environment. The waiting area was comfortable and well-appointed, offering amenities that made my wait enjoyable. Overall, my experience with BMW of Towson was exceptional. Their professionalism, expertise, and attention to detail made me feel like a valued customer. I highly recommend their services to any BMW owner in need of repairs or maintenance. More
by Jstigliano
Employees Worked With
Rich
June 06, 2023
Very clean and comfortable. My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to dep My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to departure. More
by Mdm
Employees Worked With
Mike
June 05, 2023
Great operation with excellent service. My advisor, Greg Myers, was in contact with me regularly about my car. I was provided with a loaner that matched my model and everything was done w My advisor, Greg Myers, was in contact with me regularly about my car. I was provided with a loaner that matched my model and everything was done with efficiency. I would highly recommend. More
by docjgordo
Employees Worked With
Greg Myers
June 01, 2023
BMW of Townson is a great location! My service advisor was Chris, and he is wonderful - very friendly, professional, and knowledgeable. My service advisor was Chris, and he is wonderful - very friendly, professional, and knowledgeable. More
by arielle.garcia
Employees Worked With
Chris Everitt
May 30, 2023
I have taken my BMW to other BMW dealerships for service. BMW of Towson has given me the most professional, and best service than other dealerships. The customer service is top rate. Mr. Yani has been ver BMW of Towson has given me the most professional, and best service than other dealerships. The customer service is top rate. Mr. Yani has been very professional and very helpful along with all other associates at BMW of Towson. I will continue to bring my BMW to the Towson dealership. More
by Ramiro Landeros
Employees Worked With
Yani.
May 29, 2023
I love this particular BMW dealership. I’m always in and out in a reasonable amount of time. The staff is super friendly, from the door to the exit. Scheduling is hassle free and they’re p I’m always in and out in a reasonable amount of time. The staff is super friendly, from the door to the exit. Scheduling is hassle free and they’re pretty flexible if something comes up at your appointment time. More
by Tye H
Employees Worked With
Stefan Foster
May 25, 2023
Prompt attention. Knowledgeable service representative, friendly. Facility clean. Everyone pleasant. Have been customer since 1987, with only good experiences. Only de Knowledgeable service representative, friendly. Facility clean. Everyone pleasant. Have been customer since 1987, with only good experiences. Only dealership for me. More
by simsima@comcast.net
Employees Worked With
Greg Myers
