BMW of Towson - Service Center

Quick service, availability and honest examination of my vehicle with video and dialogue to help me understand any potential future issues and what’s also good with the vehicle. vehicle with video and dialogue to help me understand any potential future issues and what’s also good with the vehicle. More

Had a bad experience on 9/08/23 - printed receipt had incorrect information on tire tread and was charged for tire rotation and balance that was not performed. Previous experiences have been much better incorrect information on tire tread and was charged for tire rotation and balance that was not performed. Previous experiences have been much better. More

Excellent service and attention to detail! My vehicle was serviced quickly and return immaculate! Book your appointment now! My vehicle was serviced quickly and return immaculate! Book your appointment now! More

Took car in fir check engine light so I could take car for emission testing. They turned light off and said it was nothing. Two days later check engine light on with same error code from OBD reader. They for emission testing. They turned light off and said it was nothing. Two days later check engine light on with same error code from OBD reader. They fixed nothing and diagnosed nothing. Now they want more money to diagnose again for what they didn’t fix. They are liars and cheats!!! More

My car had a problem connecting with my iPhone. Many service staff worked diligently and several hours until they were satisfied the problem was corrected. I could not be more satisfied with my ser Many service staff worked diligently and several hours until they were satisfied the problem was corrected. I could not be more satisfied with my service writer,Yonni, the technician, Eric, and the sales personnel, Casey and Jonathan. BMW of Towson is the best More

The Service Associate was “Excellent”. I appreciate the video walk through explaining the checks. However, I received multiple mailed discount offers, but apparently they require physical I appreciate the video walk through explaining the checks. However, I received multiple mailed discount offers, but apparently they require physical presentation to receive the offers?!?!. This is “POOR” customer appreciation. Minimally service associates should be aware of all existing offers and if verbally mentioned by the customer that offer applied to the service. Do Better BMW! More

I've been bringing my BMW to Towson over 15yrs, I admit when they made recent staff changes, I wasn't pleased since I had a consistent and great relationship with Derrick Edwards. However, I will continue when they made recent staff changes, I wasn't pleased since I had a consistent and great relationship with Derrick Edwards. However, I will continue to bring my vehicle for service because of the great service. Kristina Davis did a great job taking care of me my last visit! More

Greg Myers has always provided the best experience one could want when taking in their car in for service. He is professional and very knowledgeable about BMW's. He explains what the car needs in language could want when taking in their car in for service. He is professional and very knowledgeable about BMW's. He explains what the car needs in language that I can understand. It is clear that he wants you to have a good experience and that you get the best service that BMW of Towson can provide. More

Service was seamless, professional, and quick. Working with Mr. James Gugliette Jr allowed my experience to be top notch. Working with Mr. James Gugliette Jr allowed my experience to be top notch. More

BMW of Towson always provides excellent service and has an incredibly welcoming staff and experience an incredibly welcoming staff and experience More