BMW of Towson - Service Center

The Service Associate was “Excellent”. I appreciate the video walk through explaining the checks. However, I received multiple mailed discount offers, but apparently they require physical I appreciate the video walk through explaining the checks. However, I received multiple mailed discount offers, but apparently they require physical presentation to receive the offers?!?!. This is “POOR” customer appreciation. Minimally service associates should be aware of all existing offers and if verbally mentioned by the customer that offer applied to the service. Do Better BMW! More

I've been bringing my BMW to Towson over 15yrs, I admit when they made recent staff changes, I wasn't pleased since I had a consistent and great relationship with Derrick Edwards. However, I will continue when they made recent staff changes, I wasn't pleased since I had a consistent and great relationship with Derrick Edwards. However, I will continue to bring my vehicle for service because of the great service. Kristina Davis did a great job taking care of me my last visit! More

Greg Myers has always provided the best experience one could want when taking in their car in for service. He is professional and very knowledgeable about BMW's. He explains what the car needs in language could want when taking in their car in for service. He is professional and very knowledgeable about BMW's. He explains what the car needs in language that I can understand. It is clear that he wants you to have a good experience and that you get the best service that BMW of Towson can provide. More

Service was seamless, professional, and quick. Working with Mr. James Gugliette Jr allowed my experience to be top notch. Working with Mr. James Gugliette Jr allowed my experience to be top notch. More

BMW of Towson always provides excellent service and has an incredibly welcoming staff and experience an incredibly welcoming staff and experience More

I have been dealing with BMW Towson fo 20 years. I have great trust with Greg Meyer’s as my person for repairs & buying a new car. In fact I live on the Eastern Shore & I drive to Towson because of I have great trust with Greg Meyer’s as my person for repairs & buying a new car. In fact I live on the Eastern Shore & I drive to Towson because of him. Also the maintenance team is alsome . They do great work & are honest with what needs to be repaired & what doesn’t. More

I have been with this dealer for more than 36 years, I trusted them a lot, whenever I had any questions I can ask. Everybody is so super nice and polite, the environment is clean and neat. I do apprec trusted them a lot, whenever I had any questions I can ask. Everybody is so super nice and polite, the environment is clean and neat. I do appreciate their help to keep my cars running. More

A few years ago, service was a chaotic mess, even with a scheduled appointment! Luckily, someone organized this crucial part of any dealer, i.e.: Service! Christopher took care of my BMW as if it was scheduled appointment! Luckily, someone organized this crucial part of any dealer, i.e.: Service! Christopher took care of my BMW as if it was his own, promptly, upon my arrival for my scheduled appointment. All work on the car was completed expertly and my car drives even much smoothier! Cudos to all techs! More

Service was completed in timely matter and communication was excellent. Staff was very friendly and welcoming. was excellent. Staff was very friendly and welcoming. More

Service was phenomenal. .. Yoni was very responsive and addressed my tire issue promptly... he firmly epitomizes customer service .. Yoni was very responsive and addressed my tire issue promptly... he firmly epitomizes customer service More