BMW of Towson - Service Center

Service was very efficient with clear explanation and video of my car's service and performance status. Staff is friendly and attentive. video of my car's service and performance status. Staff is friendly and attentive. More

Excellent service . Quick and efficient as well as wonderful accommodations. I highly recommend for your dealer services ! Quick and efficient as well as wonderful accommodations. I highly recommend for your dealer services ! More

I had a wonderful experience. I received a loaner car for my warranty repair and was done the same day. I received a loaner car for my warranty repair and was done the same day. More

Great customer service, car clean, easy check out, loved my rep, loved video of tires, brakes and car from tech my rep, loved video of tires, brakes and car from tech More

Jonathan is very knowledgeable and transparent. Highly recommend working with him. Every person that I encounter at BMW is always friendly and courteous. The dealership is always clean, which is im Highly recommend working with him. Every person that I encounter at BMW is always friendly and courteous. The dealership is always clean, which is important. More

Quick service, availability and honest examination of my vehicle with video and dialogue to help me understand any potential future issues and what’s also good with the vehicle. vehicle with video and dialogue to help me understand any potential future issues and what’s also good with the vehicle. More

Had a bad experience on 9/08/23 - printed receipt had incorrect information on tire tread and was charged for tire rotation and balance that was not performed. Previous experiences have been much better incorrect information on tire tread and was charged for tire rotation and balance that was not performed. Previous experiences have been much better. More

Excellent service and attention to detail! My vehicle was serviced quickly and return immaculate! Book your appointment now! My vehicle was serviced quickly and return immaculate! Book your appointment now! More

Took car in fir check engine light so I could take car for emission testing. They turned light off and said it was nothing. Two days later check engine light on with same error code from OBD reader. They for emission testing. They turned light off and said it was nothing. Two days later check engine light on with same error code from OBD reader. They fixed nothing and diagnosed nothing. Now they want more money to diagnose again for what they didn’t fix. They are liars and cheats!!! More

My car had a problem connecting with my iPhone. Many service staff worked diligently and several hours until they were satisfied the problem was corrected. I could not be more satisfied with my ser Many service staff worked diligently and several hours until they were satisfied the problem was corrected. I could not be more satisfied with my service writer,Yonni, the technician, Eric, and the sales personnel, Casey and Jonathan. BMW of Towson is the best More