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BMW of Towson

Towson, MD

4.7
887 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 887 reviews

January 11, 2024

Worked with Jim as my service advisor. Provided great service and made recommendations as needed! More

by nathanjs1
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim (James)
Jan 12, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

January 11, 2024

Have taken my car in for a sunroof leak 7 times and each time it comes back it is still leaking. They replaced the windshield 3 times and still leaking! They keep putting me in a rental and keep my car fo More

by brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service center
Jan 12, 2024 -

BMW of Towson responded

Hi, we are deeply disappointed by your experience at BMW of Towson. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.

January 10, 2024

I sold my car to BMW Towson (AutoNation) and Noah Leeson was the best employee in the auto industry I have ever worked with. He was prompt, professional, very competent, polite, and informative before and t More

by HP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Leeson
Jan 11, 2024 -

BMW of Towson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 08, 2024

Everyone was very kind and helpful and even called and thanked me for the business More

by Coxdaryl1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara parry
Jan 11, 2024 -

BMW of Towson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2024

I am very pleased with Towson BMW, my recent service experience was excellent and my service manager, Jim, exceptional. More

by billc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 07, 2024 -

BMW of Towson responded

Hi Billc, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 01, 2024

After contacting all other BMW dealers in the area, this dealership has been the most straightforward and helpful. Both Tyler and Vicky provided exceptional and perfect service from start to finish, providi More

by DocJustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham, Vicky Bateky
Jan 02, 2024 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2023

Everyone was great! Jonathan Little is a great salesman. Nancy Hughes made the closing process super easy. Highly recommend. More

by docjgordo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Little, Tyler Lanham, Nancy Hughes.
Dec 30, 2023 -

docjgordo responded

This is my 7th car from this dealership. I can’t recommend them enough. From sales to service, they are top notch.

Jan 01, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! Thanks for the recommendation and have an amazing day!

December 19, 2023

I was treated well. They were very courteous and were very professional. They took time to explained my options to purchase the vehicle. They were knowledgeable about my More

by mdncall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison
Dec 20, 2023 -

BMW of Towson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2023

Mr Myers was very helpful and knowledgeable about what needed to be fixed on my car. He also suggested I should replace a belt in my car because I was taking a long trip . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 07, 2023 -

BMW of Towson responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

I've been to BMW of Towson for service a few times in the past year. Everyone in the service department is helpful and knowledgeable. The most recent appointment was for a bulb replacement which they did whi More

by SirWilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Dec 07, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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