BMW of Towson

A unique experience Ever purchased a vehicle on line? I did! The experience was initially scary, but all fears and concerns were quickly removed when the salesman, Nic Br Ever purchased a vehicle on line? I did! The experience was initially scary, but all fears and concerns were quickly removed when the salesman, Nic Brown, began corresponding both via email and phone. I looked everywhere across the US for a new 7 series with a certain exterior and interior. Towson had it. Then I began to wonder why it would still be available because I could not locate another one anywhere. Nic and I negotiated back and forth, we agreed on a price . The paperwork was sent here to Fl where I completed my end. Towson completed its end, Nic found a transport company that had the vehicle to me in 2 days. It is nicer than I envisioned! I had been away from BMWs for 5 years, forgotten how much I truly enjoy them! Understand that now, with the internet, the whole country is your available inventory. More

An thoroughly positive experience purchasing my BMW I just had a very positive experience buying a BMW i3 from Towson BMW. My salesman, Nic Brown, was terrific. He was knowledgable, responsive, and ac I just had a very positive experience buying a BMW i3 from Towson BMW. My salesman, Nic Brown, was terrific. He was knowledgable, responsive, and accommodating, patiently working with me as I returned for two test drives, asked lots of questions about lease terms and features of BMW's program for electric cars, and finally asked him to find me a car with specific features that are hard to come by in an i3. He tracked down the right car, which was en route to the U.S., and kept me posted concerning its ETA. After I took delivery, he even came to my house to deliver my license plates. The rest of the dealership staff was also accommodating. I got two calls from the sales manager to make certain I was well-taken care of, and after delivery I was encouraged to, and did, meet with a "BMW Genius" concerning the car's features. He was very helpful and knowledgeable. A great place to buy a BMW. More

THE BEST EXPERIENCE EVER BUYING A 2015 BMW X4 NICK BROWN is a superior salesman. He streamlined my purchase so well and he made the process of buying a new vehicle stress free. I would remind BMW NICK BROWN is a superior salesman. He streamlined my purchase so well and he made the process of buying a new vehicle stress free. I would remind BMW of Towson to all of my friends and family members. * Kind and Friendly * Reliable *Hassle Free *Great Communicator *Responsive Thank you so much for everything and we look forward to working with Nick in the near future. More

Been coming here for years I've been going to BMW Towson to get my 535 serviced for years. Jim is usually my service adviser and he's the best! He always tells me whats going on I've been going to BMW Towson to get my 535 serviced for years. Jim is usually my service adviser and he's the best! He always tells me whats going on with my car and he actually tells you how it is instead of beating around the bush. The last time I was there I had to get a rental car from their loaner department because it was going to take a day or two for my car to be worked on. The loaner agent, a red head, I think her name was Jennifer or Jessica, I can't remember exactly, but she was great! She took the time to explain everything I had to sign. She also asked me if I wanted to be put in a 5 series similar to my car or if I'd rather try something different like an x3. I ended up taking the x3 which was a diesel. At first I was unsure about the diesel, but she promised me I'd like it as the gas mileage was much better with diesel. She was very detailed when we inspected the car for any damage and made sure I was aware of what damage she had seen. I ended up really liking the X3 diesel and I'm now thinking about my next car being a diesel. The staff at BMW of Towson has always been great, but with this past experience with Jim and the red headed rental girl pasted all my usual expectations! More

Buying experience I just bought a used BMW convertible. It is wonderful. My buying experience was quick and easy. Nic was my salesman and he was wonderful and respons I just bought a used BMW convertible. It is wonderful. My buying experience was quick and easy. Nic was my salesman and he was wonderful and responsive. The finance guy was excellent and I really enjoyed working with him. Service was also wonderful. I had the Zurich inside and out protection. The car came out great. A side piece of the rear view mirror came off the next day and zI was able to go back and get the mirror piece fixed in a few minutes. So far my experience has been great. More

tire Warranty About a year ago, I had to tow in my new BMW for a flat, I only had it for one week. They new the car was under warranty, and they still charge me for About a year ago, I had to tow in my new BMW for a flat, I only had it for one week. They new the car was under warranty, and they still charge me for a new tire. I contacted Michelin and they said that the dealer knew the tire is under warranty for one year and they couldn't understand why they billed me. The service manager called me and I explained, but he sounded cold and uninterested. Also, the Michelin rep called him several times, and he was never available. After all this hassle, I had file a formal complaint to BMW of America and the BBB. After a couple of months of this headache, I finally received a check from Towson BMW, they reimbursed me for the tire. I never take my car there, even thou is so close to where I live. More

Dealer review Nic brown was my salesman. He was very professional, helpful and a low pressure salesman. He took the time to explain all the functions of the car. Th Nic brown was my salesman. He was very professional, helpful and a low pressure salesman. He took the time to explain all the functions of the car. The transaction was easy and quick. When an issue with the car was discovered, Nic and Bo Brand took care of the issue to my satisfaction without any questions asked . I would definitely recommend the dealership. More

Great experience I never look forward to the process of buying a car. Nic Brown and Mark Levy made the whole process painless. Thanx Guys I will recommend Towson BMW a I never look forward to the process of buying a car. Nic Brown and Mark Levy made the whole process painless. Thanx Guys I will recommend Towson BMW and these 2 guys to anyone that asks. Thanx Again Garth Michael More

Best New Car Purchase Experience Ever! My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it My wife and I were looking to replace our 2007 BMW 335i convertible with the new 4 Series convertible. Since we knew exactly the option we wanted, it was manageable to shop pricing over the internet. Towson gave us the very best pricing upfront without all the "BS". Actually they killed the other BMW dealers on price. The entire staff at Towson BMW was an absolute pleasure to deal with. They made the entire process pleasant. I would highly recommend Towson BMW. Wendy and Jeff Miller More

Wonderful Experience! BMW of Towson made purchasing a new car both exciting and stress-free. Everyone in the dealership was friendly and enthusiastic, and very patient when BMW of Towson made purchasing a new car both exciting and stress-free. Everyone in the dealership was friendly and enthusiastic, and very patient when explaining the features of my new car. I love my new car, and had the BEST experience purchasing it from BMW of Towson. More