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BMW of Towson

Towson, MD

4.7
887 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 887 reviews

September 29, 2018

Great buying experience I was in the market for an X5 and decided to see the available inventory at the Towson location on a Saturday. Tyler Lanham was attentive, profession More

by jb0918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Sep 30, 2018 -

BMW of Towson responded

Hello, Thank you for letting us know that Tyler gave you a professional customer experience. We appreciate your taking the time to rate us. It was a pleasure doing business with you, and please feel free to reach out if we can help you with anything else,

September 19, 2018

Great Place to buy CPO Vehicle Found the car on CarGuru. The dealership was willing to negotiate a better price to match another vehicle I was considering at another place. My sales More

by Car guy RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Blake Brown
Sep 20, 2018 -

BMW of Towson responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you had a good experience with us and that Blake was excellent. It is great that Blake was helpful, knowledgeable, and pleasant throughout your experience. We truly value you as a customer and we hope to see you again in the near future!

September 09, 2018

Great car buying experience Leon (Blake) Brown was an awesome sales guy to work with. We worked to understand my needs and put together a great deal that fit my needs. More

by Britnig325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Wells, Leon Blake Brown
Sep 09, 2018 -

BMW of Towson responded

That's great to hear! We hope to see you again in the future!

September 09, 2018

Good car buying experience! I had a pleasant experience when purchasing my new car from BMW of Towson. Blake served as my salesman and did an excellent job answering all my quest More

by Tthom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Blake Brown
Sep 09, 2018 -

BMW of Towson responded

We are delighted to hear you are happy with the experience you received at our dealership. That makes us happy too! If there is anything else we can do for you, please feel free to reach out to us.

September 05, 2018

Long distance purchase made easy We found the car we had been looking for on their website. We received excellent service from our first phone call. Blake was very helpful and we qui More

by SFM115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt , Jacqueline Wells, Ian Baker, Leon Blake Brown
Sep 05, 2018 -

BMW of Towson responded

Thank you for your wonderful review! We are so happy to hear you are loving your new car! Congratulations!

September 05, 2018

Fast, Fair, Efficient I worked directly with Tyler Lanham and did 95% of the work via email. By the time I made the drive from DC I was optimistic. Tyler and team did a gre More

by DCDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham, David Hess, Wesley Bishop, Jacqueline Wells
Sep 06, 2018 -

BMW of Towson responded

Thank you for taking the time to leave us a positive review and rating! We are so happy to know that your experience with us went well and that Tyler and the staff did a great job! It is wonderful that Tyler walked you through all the features, benefits and finances to make the deal work. We appreciate your business and we hope that you will continue to visit us in the near future!

September 04, 2018

Professional, patient and to the point I called Towson BMW regarding a 2016 CPO X5, I was connected to Blake, it was a breeze from there. Blake who was extremly professional helped gather a More

by Cc89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Blake Brown
Sep 05, 2018 -

BMW of Towson responded

Thank you for sharing your positive review! We are thrilled to hear that you and your wife had an outstanding buying experience with Blake and the team. Please do not hesitate to let us know if we can do anything else for either of you!

September 02, 2018

Friendly, helpful staff willing to work with you Had a great experience purchasing my pre-owned BMW. The stars was friendly and knowledgeable, and helped me work through options to get a great vehic More

by adrir11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brooks, Wesley Bishop, Jacqueline Wells, Leon Blake Brown
Sep 03, 2018 -

BMW of Towson responded

Hello, Congratulations on your new BMW! Thank you for sharing your experience. Please let us know if we can do anything else to assist you.

August 31, 2018

This guy is a lunatic I was in BMW store to purchase a car and I saw this guy chastising his employees like I have never seen. He was swearing at them and threatening to f More

by HalfPint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Keyes
Aug 31, 2018 -

BMW of Towson responded

Hello, Although we appreciate all reviews, both good and bad, this particular review has no merit. The referenced employee has not worked at BMW Towson for quite some time, and it is certainly not how employees are treated here. If you would like to discuss your concern, I would very much to discuss it with you whenever convenient. Sincerely, Bo Brand BMW of Towson Bo.brand@bmwtowson.com

August 30, 2018

Excellent Service!!! I worked with David Hess and Tanya in Finance. David made the process very smooth and gathered most of my paperwork before I got in the office. I live More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hess
Aug 30, 2018 -

BMW of Towson responded

Thank you for the great review, Renee. We will be sure to thank David and Tanya for going above and beyond to give you such an excellent experience. Let us know if there is anything else we can help you with. We look forward to your next visit.

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