BMW of Towson

Easy Fast and Accurate Great service. Kept me informed at every step of the way and when I arrived to pick up my car there was no wait at all. It was as if everyone was wa Great service. Kept me informed at every step of the way and when I arrived to pick up my car there was no wait at all. It was as if everyone was waiting for me. The experience has been the easiest part of my day and the most enjoyable. More

Very great experience Bryon was nice to work with and is very professional. He answered all questions and made our day so easy when we bought our bmw Bryon was nice to work with and is very professional. He answered all questions and made our day so easy when we bought our bmw More

Blake is awesome! He is very professional and personable. He helped to make the experience a great one. I had an overall great experience at this dealership. He is very professional and personable. He helped to make the experience a great one. I had an overall great experience at this dealership. More

Car Purchase My sales associate Blake Brown was very friendly, helpful and professional. My car buying experience was the best I’ve ever had. I definitely recommen My sales associate Blake Brown was very friendly, helpful and professional. My car buying experience was the best I’ve ever had. I definitely recommend buying from BMW of Towson and see my good friend Blake. More

BMW M5 Comp 2019 Great experience overall at the dealership. Good team. David Hess was excellent, Matt and Ian were also very helpful. Great facility- and customer ser Great experience overall at the dealership. Good team. David Hess was excellent, Matt and Ian were also very helpful. Great facility- and customer service . Awesome for M car buying. More

Helpful. No pressure. Will deal if you know your numbers. Title says it all. Research over several weeks. Talked to other dealers but started and finished here. Sales person Blake was consistent with followup Title says it all. Research over several weeks. Talked to other dealers but started and finished here. Sales person Blake was consistent with followups. The end. More

BMW 540 XI Byron did and excellent job with selling me my car did all the little things I needed done was very professional and made me feel very comfortable wit Byron did and excellent job with selling me my car did all the little things I needed done was very professional and made me feel very comfortable with my visit. More

Rude, terrible service. Avoid at all costs. I would absolutely give zero stars if I could and plan to report this service department to both BMW North America and the Better Business Bureau. We I would absolutely give zero stars if I could and plan to report this service department to both BMW North America and the Better Business Bureau. We brought our vehicle in for a service recall on the airbag (so, clearly not a minor issue) on a Wednesday and by Saturday STILL had not heard any update. We were told that this service department did not take appointments (lie) and that we would have the car back before Monday (lie). No service, no loaner, no communication. After being jerked around for days, we finally came in Saturday to pick our car up to take it elsewhere because it was clear no work was going to be done. The service manager, Richard Strickland, was incredibly rude and strangely self-entitled for a man that runs a terrible service department - he said he wasn't surprised no one got back to us in FOUR days. After we left with our car, he sent us an email indicating the service had been completed when it clearly had not (so, lie number three in almost as many days), and there is no way we would trust that it was done appropriately even if he somehow managed to do so before we drove off the lot. Avoid this place at all costs if you value any sort of competency or a manager that actually knows what he's doing. More

Best car buying experience The dealership staff were welcoming and made me feel welcomed n at home. The waiting area was sparkling spotless. The rep who came to help me was outs The dealership staff were welcoming and made me feel welcomed n at home. The waiting area was sparkling spotless. The rep who came to help me was outstanding.(Blake). He was knowledgeable on the make n models and he was took time to show me various choices that I had. Very courteous and the world needs more Blake’s. More

Excellent Blake is a highly qualified sales person who was a pleasure to work with. I look forward to working with him in the future. - jeff W. Blake is a highly qualified sales person who was a pleasure to work with. I look forward to working with him in the future. - jeff W. More