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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
887 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 887 reviews

May 06, 2024

Friendly and efficient and effective service. There was communication every step of the way. Well done. More

by Crouse887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 07, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

great service and communication (including video) from Nick and the team at BMW of Towson More

by frd206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ruth
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May 07, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

I was renewing a maintenance contract. I had a $50 coupon that was not honored even though it was for a maintenance's contract. More

by Jp96
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 08, 2024 -

BMW of Towson responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 06, 2024

I worked with Jim G - he had excellent communication and service! Straightforward and helpful, and timely. More

by nathanjs1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim G
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May 08, 2024 -

BMW of Towson responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 03, 2024

I have been dealing with this dealership for more than 30 years and have always been treated well. Matters are handled with efficiency and courtesy, and all work is performed on a timely basis. More

by psnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Saylor
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May 04, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

May 03, 2024

From the start to finish, it was explained what was going to happen to my car, leaving me feeling confident that my car was in the right hands. More

by Virgo2774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chistian
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May 04, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 27, 2024

Bought new tires for my car and John Miller helped me get the right size and installation. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Miller
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Apr 29, 2024 -

BMW of Towson responded

Hello James, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. If you ever need help, just give us a call. Happy motoring!

April 23, 2024

The service advisors, Greg specifically, go above and beyond to make sure the clients are safe, understand what needs to be done and are happy when they drive away. More

by sjrochlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers
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Apr 25, 2024 -

BMW of Towson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2024

Outstanding customer service. Greg was extremely efficient and took care of my needs in a timely fashion More

by Maximillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Apr 21, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2024

Everyone was friendly and tried to be helpful. Learning how to operate a new vehicle and a different brand is overwhelming, and I really need to have a further lesson. For example, I do not kn More

by Norman R Buchsbaum
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Casey Clark, Nancy, Andrew
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Apr 05, 2024 -

BMW of Towson responded

Hi Norman, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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