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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
881 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 881 reviews

November 26, 2020

Tyler was wonderful to work with on this purchase. He was knowledgeable, kind, and attentive to detail. We would highly recommend him for your car buying needs! More

by Christina H
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
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Nov 30, 2020 -

BMW of Towson responded

Hi Christina, Thank you so much for sharing your feedback. We're glad your experience working with Tyler was 5-stars!

November 23, 2020

Wonderful service as always. Very professional, clean, and took precautions which made me feel safe. Greg is personal and friendly and offers honest help and opinions. More

by alerne13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Myers
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Nov 30, 2020 -

BMW of Towson responded

Thank you for your feedback regarding Greg and our service team. It was a pleasure servicing your BMW. Thank you for choosing BMW of Towson.

November 22, 2020

Tyler Lanham made my vehicle purchase the easiest I have experienced. He delivered the vehicle to my doorstep and completed the purchase paperwork in my home at the kitchen island. It was an awesome experie More

by denise.janowiak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Lanham
Report | Print
Nov 30, 2020 -

BMW of Towson responded

Hi Denise, Congratulations on the purchase of your new BMW!! We're thrilled to read that Tyler made your entire experience easy! We're so glad you're part of our BMW of Towson family. Thank you!

November 21, 2020

Bryon is knowledgeable about the features on the car and he is very friendly. He is easy to work with and will not pressure you to purchase. More

by Bjorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryon Stack
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Nov 30, 2020 -

BMW of Towson responded

Hello Bjorn, Thank you for taking the time to review Bryon! We're so glad he was instrumental in your BMW purchase. Thanks for choosing BMW of Towson.

November 18, 2020

Excellent dealership. I was able to get an appointment quickly, the problem was assessed within a couple of hours and the explanation was concise and thorough. More

by savasbinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Strickland, Thomas Wolff
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Nov 19, 2020 -

BMW of Towson responded

Hello, Thank you for sharing your feedback! We're glad you had a 5-star experience with our service department. Thank you for choosing BMW of Towson.

November 05, 2020

Tom took very good care of me. He was polite, responded to questions and other communications quickly. I find that every time I come to the Towson BMW, I receive excellent service More

by Meloewenthal.law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Report | Print
Nov 09, 2020 -

BMW of Towson responded

Thank you for taking the time to post your review. It's our goal to ensure you always receive 5-star service. Thank you for your continued trust!

November 04, 2020

Tom Wolfe is the best Service Advisor! I have followed him since he worked at Russell BMW! He is the only one that I trust. More

by Wjdines5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wolff
Report | Print
Nov 09, 2020 -

BMW of Towson responded

Thank you for your continued trust in Tom. We're lucky he is part of our service team. Thank you for choosing BMW of Towson for your repair needs!

October 30, 2020

Loved the gal who signed me out in the evening. V polite and efficient. able to get me into my car within 5 min flat. More

by mpomper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers
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Nov 02, 2020 -

BMW of Towson responded

Thank you for the fantastic review! We love reading positive reviews like yours. Thanks for trusting BMW of Towson with your Ultimate Driving Machine!

October 29, 2020

Convenient to make an appointment for oil change, drop car, notification by text message, view and pay by phone, pickup washed and sanitized car in same day. Excellent job 👍 Thank you. More

by HZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Savoy, Jacqueline Wells
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Nov 09, 2020 -

BMW of Towson responded

Hi HZ, We're glad we could make the service process easy and convenient. That's our number one priority! We know you have choices when it comes to servicing your BMW and we're glad you chose us!

October 29, 2020

I am completely satisfied with the service that I have received today! Greg explained thoroughly to me what services my car needs. I left understanding exactly what he stated! Thanks! More

by acquacutty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Report | Print
Nov 02, 2020 -

BMW of Towson responded

Thank you for sharing your service experience. It's our goal to ensure we are transparent throughout the service process. We're happy to have been able to earn your 5-star review.

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