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BMW of Towson
Towson, MD
881 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 881 reviews
December 20, 2020
Great service! Tyler helped us find a car that fit our needs. He was very knowledgeable about the car’s features, friendly, and helped us purchase our car quickly and without hassle. needs. He was very knowledgeable about the car’s features, friendly, and helped us purchase our car quickly and without hassle. More
by Happy Customer
Employees Worked With
Jackie Buckson, Tyler Lanham
December 15, 2020
Excellent customer service all around. Service work was fantastic and expedient. Great communication and explanation of work needed. Video review of inspection was a great touch! fantastic and expedient. Great communication and explanation of work needed. Video review of inspection was a great touch! More
by RHyatt
Employees Worked With
Mark Myers, Greg Myers
December 14, 2020
Owen Duffy and the team at Towson BMW provided top notch service and made car buying a true pleasure. I’d send my own mother to Owen! service and made car buying a true pleasure. I’d send my own mother to Owen! More
by Mac
Employees Worked With
Louis Cohen, Bo Brand, Owen Duffy, Terrence Savoy, Jacqueline Wells
December 09, 2020
Very happy with the service and tech support by added video of my car’s engine & inside. BMW of Towson I stop of the line and backs it up! video of my car’s engine & inside. BMW of Towson I stop of the line and backs it up! More
by whthornproject
Employees Worked With
Terrence Savoy
December 05, 2020
Great customer service. Always enjoy experience there. They manage the COVID experience well. Derrick has supported me there for years. A bit Pricy but worth it. They manage the COVID experience well. Derrick has supported me there for years. A bit Pricy but worth it. More
by Scott.Muhlbaier
Employees Worked With
Owen Duffy, Derrick Edwards
December 04, 2020
Blake was incredible throughout the process. Often it’s a strenuous process when purchasing a vehicle but Blake made that level of anxiety and stress go away. I felt valued as a customer and I appreciate it. strenuous process when purchasing a vehicle but Blake made that level of anxiety and stress go away. I felt valued as a customer and I appreciate it. More
by Ccaldee33
Employees Worked With
Leon Blake Brown
December 04, 2020
This was my first BMW and Bryon did a great job walking me through the various packages and options and making sure I got the vehicle I wanted. I never once felt pressured to make a decision or buy anythin me through the various packages and options and making sure I got the vehicle I wanted. I never once felt pressured to make a decision or buy anything I didn't want. Definitely would recommend working with him. More
by dave7074
Employees Worked With
Jacqueline Wells, Bryon Stack
November 30, 2020
Tyler was great, super knowledgeful and friendly. The finance process was a breeze. Tyler had a "door ding" fixed on our Certified BMW at no extra charge and in a timely manner. Will definitely be buying finance process was a breeze. Tyler had a "door ding" fixed on our Certified BMW at no extra charge and in a timely manner. Will definitely be buying another BMW from him one day! More
by Tracdawn71
Employees Worked With
Tyler Lanham
November 26, 2020
Derrick deserves an A+ for his great service. Unfortunately the guy I spoke to on the phone to make my appointment bricked it and my appointment was lost. Fortunately Derrick saved the day and co Unfortunately the guy I spoke to on the phone to make my appointment bricked it and my appointment was lost. Fortunately Derrick saved the day and contracted the wheel guy and arranged for the car to be worked on. He deserves kudos from management for saving the day. Thank you, Derrick! More
by jbalesh
Employees Worked With
Derrick Edwards
