Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
881 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership
View Awards

700 Kenilworth Drive

Towson, MD

21204

Directions

By Type

Showing 881 reviews

May 16, 2024

I was very pleased with the service I received. My service representative Christian S. was pleasant and kept me well informed. More

by Dv1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian S.
Report | Print
May 17, 2024 -

BMW of Towson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Quality work done by thorough and skilled techs. Service writers are friendly and responsive, depending upon who you get. More

by steve_lambertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
May 19, 2024 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 13, 2024

My first experience at this Towson location was really nice. Everyone was warm and welcoming. My car advisor Christopher was very informative and answered all of my questions without feeling rushed along. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
May 14, 2024 -

BMW of Towson responded

Hello Jackie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2024

I recommend BMW of Towson - the services I needed were explained in detail and completed timely. More

by GregMarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Report | Print
May 15, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

Friendly and efficient and effective service. There was communication every step of the way. Well done. More

by Crouse887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 07, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

great service and communication (including video) from Nick and the team at BMW of Towson More

by frd206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Ruth
Report | Print
May 07, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2024

I was renewing a maintenance contract. I had a $50 coupon that was not honored even though it was for a maintenance's contract. More

by Jp96
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
May 08, 2024 -

BMW of Towson responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 06, 2024

I worked with Jim G - he had excellent communication and service! Straightforward and helpful, and timely. More

by nathanjs1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim G
Report | Print
May 08, 2024 -

BMW of Towson responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 03, 2024

I have been dealing with this dealership for more than 30 years and have always been treated well. Matters are handled with efficiency and courtesy, and all work is performed on a timely basis. More

by psnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Saylor
Report | Print
May 04, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

May 03, 2024

From the start to finish, it was explained what was going to happen to my car, leaving me feeling confident that my car was in the right hands. More

by Virgo2774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chistian
Report | Print
May 04, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

1
...
3
4
5
...
89