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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
887 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 887 reviews

May 22, 2024

Friendly, prompt, quality service. Good advice and very knowledgable service reps. Have used for decades and highly recommend. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 23, 2024 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

Service is always great. They get me in and out in reasonable time frame Thanks More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Evertt
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May 24, 2024 -

BMW of Towson responded

Hello Gail, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 24, 2024 -

Gail responded

Your welcome!! Here is my email that you requested gmaykrantz@hormail.com

May 22, 2024

Super accommodating. Great service . Professional n friendly representative who was very knowledgeable to procedure needed. More

by Ctaluy18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickenzie
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May 24, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 21, 2024

My experience at this dealership was made exceptional by Jim, both as a General Manager and as a person. From the moment I arrived, Jim went above and beyond to ensure that my car-buying process was seamles More

by 1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
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May 23, 2024 -

BMW of Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Towson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2024

Very pleased transmission works great. No problem at All would recommend again. Also there warranty are true and will cover the cost. More

by lafayettexdorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 21, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

May 17, 2024

The service is always excellent. Nick my service technician was very helpful yesterday 5/16//24. More

by cheryl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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May 19, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

I was very pleased with the service I received. My service representative Christian S. was pleasant and kept me well informed. More

by Dv1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian S.
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May 17, 2024 -

BMW of Towson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2024

Quality work done by thorough and skilled techs. Service writers are friendly and responsive, depending upon who you get. More

by steve_lambertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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May 19, 2024 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 13, 2024

My first experience at this Towson location was really nice. Everyone was warm and welcoming. My car advisor Christopher was very informative and answered all of my questions without feeling rushed along. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 14, 2024 -

BMW of Towson responded

Hello Jackie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2024

I recommend BMW of Towson - the services I needed were explained in detail and completed timely. More

by GregMarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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May 15, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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