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BMW of Towson
Towson, MD
881 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 881 reviews
July 20, 2021
The staff across the board at BMW Towson was professional, polite and helpful. I am grateful for my positive experience and their willingness to take care of me as a valued customer. Thank you t professional, polite and helpful. I am grateful for my positive experience and their willingness to take care of me as a valued customer. Thank you to Anthony, Terry and Kirk! More
by Lisa S
Employees Worked With
Anthony Gemma
July 15, 2021
Best service-Quick easy to drop off and get loaner. Video of car service and review most helpful. They care about what they do-do important these days and not experienced often! of car service and review most helpful. They care about what they do-do important these days and not experienced often! More
by Liz Iacone
Employees Worked With
Greg Myers
July 09, 2021
Greg did awesome job preparing for the visit and during the day of the visit. Can’t ask for better experience! we have the car on time and was excellent experience. the day of the visit. Can’t ask for better experience! we have the car on time and was excellent experience. More
by LC
Employees Worked With
Greg Myers
June 19, 2021
Terrence Savoy is the best service writer ever. I always come for service because of Terrence. Always treated well and thd car is always completed as promised. come for service because of Terrence. Always treated well and thd car is always completed as promised. More
by John
Employees Worked With
Terrence Savoy
May 22, 2021
My service at this dealership has always been excellent on my BMW’s and my experience purchasing a new one is no different. Lavoi was a wonderful salesman. He was very knowledgeable and was able to assist on my BMW’s and my experience purchasing a new one is no different. Lavoi was a wonderful salesman. He was very knowledgeable and was able to assist me custom build my vehicle with ease. He kept me updated throughout the process and made the entire experience a pleasure up to bringing my vehicle home. Everything was very clean and proper COVID-19 safety protocols were taken throughout the entire experience. I was nervous about how long it might take to finish everything on the day I picked up my vehicle. But, the process was incredibly fast with everything taking less than 2 hours. I would definitely recommend this dealership (and Lavoi) to friends and family. More
by Kelsie R.
Employees Worked With
Lavoi Wilder, Jacqueline Wells
May 19, 2021
Very cordial, friendly and professional. We’re helpful in making a decision as well as reasonable during negotiations. Actions after our commitment to purchase were extraordinary. High marks for all the peop making a decision as well as reasonable during negotiations. Actions after our commitment to purchase were extraordinary. High marks for all the people involved More
by John Agro
Employees Worked With
Tyler Lanham, Tanya Adcock
