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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
895 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 895 reviews

May 30, 2023

I have taken my BMW to other BMW dealerships for service. BMW of Towson has given me the most professional, and best service than other dealerships. The customer service is top rate. Mr. Yani has been ver More

by Ramiro Landeros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yani.
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Jun 01, 2023 -

BMW of Towson responded

Hello Ramiro, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2023

The professionalism and knowledge I experienced was A1. My consultant was Stefan and he was nothing short of awesome. Thanks again. More

by Jjones88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Foster
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Jun 02, 2023 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

Have been customer for many years. Staff very friendly and polite. Service department very convenient and staff quite knowledgeable. Waiting area comfortable, quiet and clean. More

by wemaniago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Hughes
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Jun 02, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

I love this particular BMW dealership. I’m always in and out in a reasonable amount of time. The staff is super friendly, from the door to the exit. Scheduling is hassle free and they’re p More

by Tye H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefan Foster
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Jun 01, 2023 -

BMW of Towson responded

Hi Tye, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

Service and attention to details were great! Everyone was polite and made sure we were taken care of as soon as we walked in the door More

by amberadkins20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Blake
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Jun 01, 2023 -

BMW of Towson responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2023

Prompt attention. Knowledgeable service representative, friendly. Facility clean. Everyone pleasant. Have been customer since 1987, with only good experiences. Only de More

by simsima@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers
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May 29, 2023 -

BMW of Towson responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 24, 2023

Service consultants are knowledgeable, friendly, and thorough. Texting video of car on the rack was very helpful. More

by rdtoohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina, Greg
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May 29, 2023 -

BMW of Towson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2023

In an attempt to deal with Chris Dixon , I’d make a point to never deal with anyone else from your dealership. I was prepared to purchase a Lexus GX. Because I’m an out of state buyer, I requested More

by Ceg5512
Recommend Dealer
No
Employees Worked With
Chris Dixon
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May 22, 2023 -

BMW of Towson responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (667) 930-2458 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 17, 2023

Had a pleasant experience. The service guy Chris was outstanding. Very knowledgable and helpful. Job was done as promised. More

by ssrf98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 19, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 14, 2023

The service staff is very professional as well as helpful. Everything is always clearly explained. More

by cooolhand2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Baron
Report | Print
May 17, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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