BMW of Towson

I recently had the pleasure of visiting BMW of Towson and I must say, the sales staff and management left a positive impression on me. The overall experience was marked by friendly and knowledgeable individu I must say, the sales staff and management left a positive impression on me. The overall experience was marked by friendly and knowledgeable individuals, creating a pleasant atmosphere. From the moment I arrived at the dealership, I was greeted with a warm welcome. The sales staff exhibited a friendly and approachable demeanor, making me feel comfortable throughout the entire process. They were attentive to my needs and took the time to understand my preferences and requirements. Their knowledge of BMW vehicles was evident as they provided detailed information and answered all my questions. The management at BMW of Towson also deserves recognition for fostering a nice atmosphere. They ensured that the dealership was well-maintained and organized, contributing to a positive customer experience. The showroom had a sleek and modern design, reflecting the luxury brand it represents. Moreover, the sales staff demonstrated a high level of expertise when it came to BMW models, features, and customization options. They patiently guided me through the available choices, providing valuable insights and recommendations. I appreciated their transparency and honesty during the negotiation process, creating a sense of trust between us. One area where BMW of Towson could further enhance the experience is by minimizing wait times. While the staff was attentive, there were instances where the process took longer than anticipated due to various factors. However, their courteousness and willingness to address any concerns helped mitigate any inconvenience caused. Overall, BMW of Towson's sales staff and management made my visit a positive one. Their friendliness, knowledge, and dedication to customer satisfaction were commendable. If you are in the market for a BMW and appreciate a welcoming atmosphere, I would certainly recommend giving BMW of Towson a visit. More

Very clean and comfortable. My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to dep My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to departure. More

BMW Towson came through. Wasn’t expecting to find the right car for me on the lot, but Towson came through. Wasn’t expecting to find the right car for me on the lot, but Towson came through. More

Great operation with excellent service. My advisor, Greg Myers, was in contact with me regularly about my car. I was provided with a loaner that matched my model and everything was done w My advisor, Greg Myers, was in contact with me regularly about my car. I was provided with a loaner that matched my model and everything was done with efficiency. I would highly recommend. More

They are very efficient, welcoming, and easy to get an appointment. One of the best service experiences I’ve had. appointment. One of the best service experiences I’ve had. More

I usually had services at BMW of Catonsvile and Annapolis where is near my home. Recently I trade my old car to X3 at BMW of Towson, and my car had first service at here. The service is excellent. The advi where is near my home. Recently I trade my old car to X3 at BMW of Towson, and my car had first service at here. The service is excellent. The advisor is very nice. The office and cafe very clean. More

BMW of Townson is a great location! My service advisor was Chris, and he is wonderful - very friendly, professional, and knowledgeable. My service advisor was Chris, and he is wonderful - very friendly, professional, and knowledgeable. More

Buying my new 2023 X5 from Towson BMW was a stress free experience. Walking through the doors, you could feel the warm, friendly vibe, rare in an auto dealership these days. The entire Towson BMW team, led experience. Walking through the doors, you could feel the warm, friendly vibe, rare in an auto dealership these days. The entire Towson BMW team, led by salesperson Jonathan, demonstrated the utmost professionalism throughout my visit. Jonathan, in particular, was incredibly knowledgeable and attentive to my needs. He took the time to understand my preferences and guided me through the car-buying process with expertise. His friendly demeanor and genuine interest in helping me find the perfect vehicle made the entire experience enjoyable. The dealership itself was well-maintained, and clean. The staff at Towson BMW made sure that every detail of my experience was taken care of, from test drives to financing, ensuring a seamless transaction. I highly recommend Towson, BMW, and Jonathan to anyone in search of a new car. Their excellent customer service, professionalism, and friendly environment truly sets them apart. I will be returning to Towson BMW for any future car purchases. Overall, my experience at Towson BMW was exceptional. I thank Jonathan and the entire team for all their help. More

Service was courteous, completed on time. Process explained and adjusted at my request. facility was clean and inviting. Process explained and adjusted at my request. facility was clean and inviting. More