BMW of Towson

I love having my car serviced here! This is my 2nd time since purchasing my X3 and their customer service is outstanding. This time, I had to bring Bella, thats what I call my truck, This is my 2nd time since purchasing my X3 and their customer service is outstanding. This time, I had to bring Bella, thats what I call my truck, in for a service recall. I was there for 3 hours but I was able to use WiFi and work quite comfortably. Thanks Terrance! Great service! More

I have come here to get my car serviced twice and each visit has been pleasant. The staff is very friendly and knowledgeable. They also help educate you on your car so you don't do things to ruin it. visit has been pleasant. The staff is very friendly and knowledgeable. They also help educate you on your car so you don't do things to ruin it. I like how they send a video showing exactly what the problem is. It helps with transparency. The environment is clean and the waiting lounge is nice. More

I’ve been dealing with them for over 13 years. A job well done as always. Highly recommend! A+ A job well done as always. Highly recommend! A+ More

My first time went here for wheel alignment on my 328i, didn't expect nothing tbh, as I walked in without appointment, just try to get one. Christopher welcomed me and immediately got me an alignment! That didn't expect nothing tbh, as I walked in without appointment, just try to get one. Christopher welcomed me and immediately got me an alignment! That was a superb service from him! Almost disappointed because the other guy was kinda rude to me (that was minute before I met Christopher). But yeah, he gave me the best experience so far. If anyone read this and try to get a warm experience (customer service and repair quality), go find him in BMW Towson. More

I always receive courteous, prompt and efficient service at BMW of Towson I only provided a "good" on service pick up because the car was not washed when it was returned to me at BMW of Towson I only provided a "good" on service pick up because the car was not washed when it was returned to me More

Great people to work with. They gave me the best deal possible on my transaction . I would purchase again from BMW of Towson. They gave me the best deal possible on my transaction . I would purchase again from BMW of Towson. More

Greg is always so helpful and prompt with assisting me with my car needs. He sees me coming and always greets me by name. My car is always tuned up or tires replaced in a timely fashion. Cannot recommend with my car needs. He sees me coming and always greets me by name. My car is always tuned up or tires replaced in a timely fashion. Cannot recommend BMW of Towson more. More

My service was exceptional and Stefan was amazing. He made sure that I understood each service required and/or suggested before I made any decisions. At the end of my service I was able to save money, He made sure that I understood each service required and/or suggested before I made any decisions. At the end of my service I was able to save money, had a great experience, and my car wash just topped it all off! This is the only place I take my BMW for service. More

Easy online scheduling. Service advisor was pleasant and kept me informed. Explained everything to easy understand. Service advisor was pleasant and kept me informed. Explained everything to easy understand. More

Vicky Bateky was nothing but splendid to work with. A true professional and honest salesperson. I would highly recommend both Vicky directly as well as BMW of Towson for anyone’s vehicle needs. A true professional and honest salesperson. I would highly recommend both Vicky directly as well as BMW of Towson for anyone’s vehicle needs. More