BMW of Towson
Towson, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I always receive courteous, prompt and efficient service at BMW of Towson I only provided a "good" on service pick up because the car was not washed when it was returned to me at BMW of Towson I only provided a "good" on service pick up because the car was not washed when it was returned to me More
Greg is always so helpful and prompt with assisting me with my car needs. He sees me coming and always greets me by name. My car is always tuned up or tires replaced in a timely fashion. Cannot recommend with my car needs. He sees me coming and always greets me by name. My car is always tuned up or tires replaced in a timely fashion. Cannot recommend BMW of Towson more. More
My service was exceptional and Stefan was amazing. He made sure that I understood each service required and/or suggested before I made any decisions. At the end of my service I was able to save money, He made sure that I understood each service required and/or suggested before I made any decisions. At the end of my service I was able to save money, had a great experience, and my car wash just topped it all off! This is the only place I take my BMW for service. More
Vicky Bateky was nothing but splendid to work with. A true professional and honest salesperson. I would highly recommend both Vicky directly as well as BMW of Towson for anyone’s vehicle needs. A true professional and honest salesperson. I would highly recommend both Vicky directly as well as BMW of Towson for anyone’s vehicle needs. More
I recently had the pleasure of visiting BMW of Towson and I must say, the sales staff and management left a positive impression on me. The overall experience was marked by friendly and knowledgeable individu I must say, the sales staff and management left a positive impression on me. The overall experience was marked by friendly and knowledgeable individuals, creating a pleasant atmosphere. From the moment I arrived at the dealership, I was greeted with a warm welcome. The sales staff exhibited a friendly and approachable demeanor, making me feel comfortable throughout the entire process. They were attentive to my needs and took the time to understand my preferences and requirements. Their knowledge of BMW vehicles was evident as they provided detailed information and answered all my questions. The management at BMW of Towson also deserves recognition for fostering a nice atmosphere. They ensured that the dealership was well-maintained and organized, contributing to a positive customer experience. The showroom had a sleek and modern design, reflecting the luxury brand it represents. Moreover, the sales staff demonstrated a high level of expertise when it came to BMW models, features, and customization options. They patiently guided me through the available choices, providing valuable insights and recommendations. I appreciated their transparency and honesty during the negotiation process, creating a sense of trust between us. One area where BMW of Towson could further enhance the experience is by minimizing wait times. While the staff was attentive, there were instances where the process took longer than anticipated due to various factors. However, their courteousness and willingness to address any concerns helped mitigate any inconvenience caused. Overall, BMW of Towson's sales staff and management made my visit a positive one. Their friendliness, knowledge, and dedication to customer satisfaction were commendable. If you are in the market for a BMW and appreciate a welcoming atmosphere, I would certainly recommend giving BMW of Towson a visit. More
I recently had the pleasure of taking my BMW to BMW of Towson for some much-needed repairs, and I must say, the experience was nothing short of amazing. From the moment I walked through the doors, I was g Towson for some much-needed repairs, and I must say, the experience was nothing short of amazing. From the moment I walked through the doors, I was greeted with warmth and professionalism by the friendly staff. The service advisor was extremely knowledgeable and took the time to listen to my concerns, ensuring that every detail was addressed. The technicians at BMW of Towson proved their expertise by diagnosing and fixing the issues with precision and efficiency. They used state-of-the-art equipment and genuine BMW parts, giving me confidence in the quality of their work. Moreover, the turnaround time was remarkably quick, allowing me to get back on the road in no time. Not only did they excel in their technical skills, but the entire facility was also immaculate, showcasing their commitment to maintaining a top-notch environment. The waiting area was comfortable and well-appointed, offering amenities that made my wait enjoyable. Overall, my experience with BMW of Towson was exceptional. Their professionalism, expertise, and attention to detail made me feel like a valued customer. I highly recommend their services to any BMW owner in need of repairs or maintenance. More
Very clean and comfortable. My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to dep My attendant was very accommodating. He also found some discounts on the services provided. I was very satisfied with my service from arrival to departure. More