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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
895 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 895 reviews

July 06, 2023

Great place, great service, knowledgeable sales people, would come back again for another vehicle at some point More

by Benjamin.a.chasen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
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Jul 09, 2023 -

BMW of Towson responded

Hi Benjamin, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 05, 2023

Vic and Blake both were very helpful. They made sure I was first comfortable with refreshments. Their customer service was beyond excellence. I was very happy abc pleased with customer se More

by acoope065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic and Blake
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Jul 06, 2023 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 04, 2023

Very efficient. Easy in and out. Decent waiting area with coffee and hot tea but not the degree I am used to. Friendly, professional staff. More

by laurab_austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 05, 2023 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2023

They did everything they said they were going to do, and they paid for an uber pick me up from the dealership and drop me off at my office and then pick me up when the car was ready. it took a little extr More

by vizzilaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget the name
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Jul 05, 2023 -

BMW of Towson responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Service Advisor Mr. Greg Myers is absolutely wonderful very friendly and helpful........ HE IS GREAT!! I'm very happy with service department as well! A+ More

by JACOB3815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Greg Myers
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Jul 05, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Service was meh. Was expecting premium service for a premium charge. The manager did try to fix my issue with the service employee.🤷‍♀️ More

by Jasmincabezajasmincabeza@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jul 05, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (667) 930-2458 to discuss what we can do to help.

Jul 05, 2023 -

Jasmincabezajasmincabeza@yahoo.com responded

Thank you! I will.

July 01, 2023

I recently took my car to BMW of Towson for my 2015 vehicle that had an oil leak. Chris my service advisor was excellent. He was courteous and provided great communication throughout. Thank you Chris f More

by fsangior
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 03, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Great service, huge inventory and Greg in the service dept is why I’ll get my car serviced here for years! More

by Jordan s.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Myers
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Jul 03, 2023 -

BMW of Towson responded

Hi Jordan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

BMW of Towson is always amazing. They are honest about what work needs to be done and always deliver when they say! Christopher was great- he is honest and very responsive to commun More

by lindsayjward
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 30, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Very friendly and attractive your needs. Jessica was very friendly and very knowledgeable. Very customer friendly. More

by boutique1954
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jun 29, 2023 -

BMW of Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Towson! Don't hesitate to call us if you ever need anything. Be safe on the road!

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