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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
883 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 883 reviews

July 02, 2024

Jim G is awesome. He always takes care of me and my car and is very transparent about his recommendations on what work is needed. More

by sunraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gugliate
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Jul 03, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2024

Just a normal service interaction. The agent communicated clearly with me, waiting area was clean and in good shape, and the car was returned clean and working as expected. More

by Craigwarlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Jun 26, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2024

I had an amazing experience. Staff was efficient, friendly and knowledgeable! +10 points for comedy and conversation! More

by Kerrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy and Kyle
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Jun 20, 2024 -

BMW of Towson responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

From the initial call, speaking with Casey, down to every other interaction at the BWM of Towson dealership, all communication was Top-Notch. This was a friendly yet professional experience. I highly recomme More

by michelle.shaw0328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Clark
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Jun 18, 2024 -

BMW of Towson responded

Hi Michelle, thank you so much for your positive comments about BMW of Towson! We do hope we can be of assistance in the future. Take care!

June 14, 2024

Chris was great! !! Good customer service great explaining what was going on while we wait! More

by Kristin Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 15, 2024 -

BMW of Towson responded

Hi Kristin, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2024

Vicky made sure we were in and out in less than 2 hours. I despise the dealership experience but she made it enjoyable!! More

by themagicman34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicky, Lavoi
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Jun 13, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 11, 2024

Repair visit. Took longer than expected, but was provided a courtesy car for duration. Overall good experience More

by op
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickenzie
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Jun 13, 2024 -

BMW of Towson responded

Hello, we appreciate you taking the time to leave us this feedback. If you need more help, our team is available to talk -- safe travels!

June 10, 2024

Great service and prices aren’t too bad. Purchased four vehicles from them. All great service. More

by MajHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 11, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

I have been visiting the BMW of Towson since 1993. I have always found the company and it's employee (and technicians) to be helpful and customer centered. They provide excellent and quality work. More

by gikhinmwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Saylor
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Jun 13, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

Efficient, great customer service, easy to schedule. Knowledgeable about needs if the car and the owner More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can’t remember
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Jun 07, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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