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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
881 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 881 reviews

July 18, 2023

Nancy Hughes was great to work with. Great communicator and pleasant all around. Would recommend her and BMW to anyone. More

by rcgreenejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Hughes
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Jul 20, 2023 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Thanks for the recommendation, and have an amazing day!

July 18, 2023

For 14 years this dealership has been efficient and seemingly straight forward with regard to servicing my car. From what I gather is a shortage of intake professionals, a gap in attention resulted in More

by Cvka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah, Christopher, Rich.
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Jul 20, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 15, 2023

Great customer service took time to explain everything and with helping me get my lein release emailed. More

by latoyac1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnelley Battle
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Jul 17, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 14, 2023

BMW of Towson is outstanding! They are on the details that lead to a great customer experience. I highly recommend this dealership. More

by tom.neubauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nyers
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Jul 17, 2023 -

BMW of Towson responded

Hello Tom, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

Great and easy to work with. zero hassle. I've been a customer for 20 years More

by olarn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicky
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Jul 16, 2023 -

BMW of Towson responded

Hello Olarn, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 13, 2023

A service department really comes down to the individual you are working with. Chris was excellent. He was responsive and direct. Best experience I have had a BMW Towson service department. More

by Qcollidge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Everitt
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Jul 16, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

The service advisor was very friendly and knowledgeable about my vehicle. He was very helpful in answering all of my questions about my car. More

by Michael Mickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Myers
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Jul 16, 2023 -

BMW of Towson responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2023

Chris was efficient and took good care of me while my car was in the shop for several days awaiting parts. The repair was very costly, he helped me accept the expenditure calmly, just by being considerate. T More

by GMiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 13, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

Kristen took good care of me over text and phone and we settled on a good deal that I was happy with. They were great and always very respectful. Do recommend More

by Victor
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen
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Jul 13, 2023 -

BMW of Towson responded

Hi Victor, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

July 12, 2023

Chris in the service department has been a delight to work with on my the issues that have popped up on my vehicle. Recently I also had a mysterious splatter of paint on my car and between Chris and the More

by tony.assadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Diamond Detail Folks
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Jul 15, 2023 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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