Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
887 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership
View Awards

700 Kenilworth Drive

Towson, MD

21204

Directions

By Type

Showing 887 reviews

July 25, 2023

My service advisor was great and explained everything to my satisfaction. Even the car was ready sooner than promised. More

by cpaeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jul 27, 2023 -

BMW of Towson responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2023

I don't know but 2 days after we had a recall performed out vehicle died in the middle of my street. This is the 2nd time I had a BMW recommended recall performed at Towson BMW and had problems afterward More

by Moenae
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Towson BMW
Report | Print
Jul 26, 2023 -

BMW of Towson responded

Hi Moenae, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.

July 20, 2023

yanni in service is the best . . every time i come in for service he always goes out of his way to take care of me.. Mandy Hutchinson More

by fbeatty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yanni
Report | Print
Jul 26, 2023 -

BMW of Towson responded

Hi, we're happy you found our staff so supportive during your experience here at BMW of Towson. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2023

BMW of Towson had my vehicle ready by the time promised! Only issue was the vending kiosk! Can’t really tell if your transaction go through if you are using credit card. More

by RayE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jul 21, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything comes up. Take care!

July 19, 2023

Great experience. Very helpful staff. Will recommend this dealer highly. I am a repeat customer to bmw but not this dealership. My experience was great. More

by drashah1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Jul 21, 2023 -

BMW of Towson responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

July 18, 2023

BMW of Towson provides prompt and professional service in a timely manner. I would highly recommend them to my family and friends. More

by latishalewis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jul 20, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

July 18, 2023

Nancy Hughes was great to work with. Great communicator and pleasant all around. Would recommend her and BMW to anyone. More

by rcgreenejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Hughes
Report | Print
Jul 20, 2023 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Thanks for the recommendation, and have an amazing day!

July 18, 2023

For 14 years this dealership has been efficient and seemingly straight forward with regard to servicing my car. From what I gather is a shortage of intake professionals, a gap in attention resulted in More

by Cvka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah, Christopher, Rich.
Report | Print
Jul 20, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 15, 2023

Great customer service took time to explain everything and with helping me get my lein release emailed. More

by latoyac1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnelley Battle
Report | Print
Jul 17, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 14, 2023

BMW of Towson is outstanding! They are on the details that lead to a great customer experience. I highly recommend this dealership. More

by tom.neubauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nyers
Report | Print
Jul 17, 2023 -

BMW of Towson responded

Hello Tom, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

1
...
18
19
20
...
89