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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
887 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 887 reviews

August 04, 2023

Service was phenomenal. .. Yoni was very responsive and addressed my tire issue promptly... he firmly epitomizes customer service More

by jbsellinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Yoni Baron
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Aug 06, 2023 -

BMW of Towson responded

Hi, thank you for your kind review; we are happy to pass along your comments to Yoni here at BMW of Towson! Feel free to stop by if you ever need any more help.

August 03, 2023

An easy transaction, with all prices and terms made clear from the start. My trade was $5k higher than Carmax. More

by TH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Barras
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Aug 07, 2023 -

BMW of Towson responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

August 02, 2023

I took my car in and showed them a problem with water getting in Mr car, and a damage cawl and everything else was fix and replaced but the caw wasn't. I'm not happy about that, my car Dat there for a More

by Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Aug 04, 2023 -

BMW of Towson responded

Hi Jones, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (667) 930-2458 to discuss what we can do to help.

August 01, 2023

Great no problem's good customer service on updates information on repairs. Advisor Chris E. well informed on my car. K.Thompson More

by kevin.thompson318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Everett
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Aug 03, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2023

Friendly, knowledgeable, efficient, helpful The staff at Towson BMW is exceptional! Could not have been any more friendly, interested and just really nice. More

by dennissatyshur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Rich Strickland
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Aug 01, 2023 -

dennissatyshur responded

All of the above is exactly how I felt. Very special place. Sincerely, Dennis Satyshur

August 01, 2023

There was unusual long wait for drop off and pick up on my recent visit. More

by lqinjhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Aug 03, 2023 -

BMW of Towson responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (667) 930-2458 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 01, 2023

When we ordered a new 2024 X5 50E we were informed that we could pick it up at the factory and spend time on their performance track with BMW drivers and cars. What a fun perk. BMW picks up the hotel, al More

by semiinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nancy Hughes, Jose Vielmo, and Blake Brown
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Aug 03, 2023 -

BMW of Towson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2023

Very good service, professional and polite on every department that I’ve been in. Thank you. More

by Paul Loza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers
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Jul 31, 2023 -

BMW of Towson responded

Hi Paul, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

I had an excellent sales experience with Anthony. He went over and above to ensure the best service. He was highly competent and efficient. I especially appreciate all of his follow up. More

by Tourap1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 31, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

I purchased a used i3 from BMW of Towson and couldn't be happier with the result. The dealership has a very fair no-haggle price and a very friendly staff that made the sales process very stress free. The v More

by mechedjeyjun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Christopher, Jim
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Jul 31, 2023 -

BMW of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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