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BMW of Towson

Towson, MD

4.7
881 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 881 reviews

August 01, 2023

When we ordered a new 2024 X5 50E we were informed that we could pick it up at the factory and spend time on their performance track with BMW drivers and cars. What a fun perk. BMW picks up the hotel, al More

by semiinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nancy Hughes, Jose Vielmo, and Blake Brown
Aug 03, 2023 -

BMW of Towson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2023

Very good service, professional and polite on every department that I’ve been in. Thank you. More

by Paul Loza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers
Jul 31, 2023 -

BMW of Towson responded

Hi Paul, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

I had an excellent sales experience with Anthony. He went over and above to ensure the best service. He was highly competent and efficient. I especially appreciate all of his follow up. More

by Tourap1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 31, 2023 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

I purchased a used i3 from BMW of Towson and couldn't be happier with the result. The dealership has a very fair no-haggle price and a very friendly staff that made the sales process very stress free. The v More

by mechedjeyjun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Christopher, Jim
Jul 31, 2023 -

BMW of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

My service advisor was great and explained everything to my satisfaction. Even the car was ready sooner than promised. More

by cpaeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 27, 2023 -

BMW of Towson responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2023

I don't know but 2 days after we had a recall performed out vehicle died in the middle of my street. This is the 2nd time I had a BMW recommended recall performed at Towson BMW and had problems afterward More

by Moenae
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Towson BMW
Jul 26, 2023 -

BMW of Towson responded

Hi Moenae, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.

July 20, 2023

yanni in service is the best . . every time i come in for service he always goes out of his way to take care of me.. Mandy Hutchinson More

by fbeatty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yanni
Jul 26, 2023 -

BMW of Towson responded

Hi, we're happy you found our staff so supportive during your experience here at BMW of Towson. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2023

BMW of Towson had my vehicle ready by the time promised! Only issue was the vending kiosk! Can’t really tell if your transaction go through if you are using credit card. More

by RayE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 21, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything comes up. Take care!

July 19, 2023

Great experience. Very helpful staff. Will recommend this dealer highly. I am a repeat customer to bmw but not this dealership. My experience was great. More

by drashah1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy
Jul 21, 2023 -

BMW of Towson responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

July 18, 2023

BMW of Towson provides prompt and professional service in a timely manner. I would highly recommend them to my family and friends. More

by latishalewis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 20, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

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