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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
881 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 881 reviews

September 19, 2023

Both sales and service are very helpful and professional. Everytime has been a pleasure, fast and courtiest. More

by MAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cromwell , Kristina Davis
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Sep 21, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2023

Service was very efficient with clear explanation and video of my car's service and performance status. Staff is friendly and attentive. More

by Japsap8738
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gugliette
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Sep 21, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 18, 2023

From the time I walked into the dealership I was greeted by Jasmina and she took great care of me through this experience. More

by ncrayton611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmina
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Sep 19, 2023 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Casey Clark was incredible to work with. He is a real asset to the dealership. I would buy a car from him any day! More

by Alexander Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Clark
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Sep 19, 2023 -

BMW of Towson responded

Hello Alexander, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

I had a wonderful experience. I received a loaner car for my warranty repair and was done the same day. More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
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Sep 18, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

Excellent service . Quick and efficient as well as wonderful accommodations. I highly recommend for your dealer services ! More

by meedern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 18, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

After a not so amazing experience with the service department with my x3, I decided to try the sales department. Greeted by a wonderful gentleman by the name of Alfredo, the remainder of my visit was More

by owhitne1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Sep 18, 2023 -

BMW of Towson responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

September 14, 2023

Great customer service, car clean, easy check out, loved my rep, loved video of tires, brakes and car from tech More

by judgebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Baron
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Sep 17, 2023 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Jonathan is very knowledgeable and transparent. Highly recommend working with him. Every person that I encounter at BMW is always friendly and courteous. The dealership is always clean, which is im More

by Jhussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Sep 17, 2023 -

BMW of Towson responded

Hello Jhussain, it means so much to us that you chose our dealership! We appreciate your recommendation of BMW of Towson and we hope to be of service again in the future.

September 13, 2023

I wanted to share the experience with Katie Teter and her profesional, knowledgeable and very thorough follow up. Katie is not just a sales pro. She’s a car enthusiast and can explain BMW features and compar More

by Greatpeoplemakethedifference
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Teter, Tyler, Jose, Kristen
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Sep 16, 2023 -

BMW of Towson responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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