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BMW of Towson

Towson, MD

4.7
887 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 887 reviews

October 08, 2023

The atmosphere and employees were very pleasant. I was definitely satisfied with the work done. More

by stynnetta
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Richard and Christopher
Oct 10, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2023

Overall great experience and fantastic team from sales to the finance manager. They helped me procure the exact vehicle I wanted and were very responsive to my inquiries. More

by Aaron Tomarchio
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jose, Casey, Blake
Oct 10, 2023 -

BMW of Towson responded

Hi Aaron, we are pleased to hear you had such a positive experience with us, Aaron Tomarchio! Feel free to stop by if you ever need any more help.

October 05, 2023

The sales experience was pleasant, however the detail was lacking for such a high priced vehicle. The brakes also need to be serviced already, however the sales person I am working with has been very helpful More

by zbattipag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmina Diaz
Oct 06, 2023 -

BMW of Towson responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 05, 2023

Went beyond and above, accountable, fair, concise, trully cares, make things right when its not. Willing to work with you. When errors are made. More

by Erick
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica Prestley
Oct 06, 2023 -

BMW of Towson responded

Hello Erick, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 05, 2023

Buying a car can be very stressful but my experience at BMW of Towson was excellent. My sales person, Jasmina, was great and always available to answer one of the many questions i had throughout the proce More

by ccoughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmina Diaz, Jose
Oct 06, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 04, 2023

The best. Greg was great with my service very happy feelvery comfortable with my new service person More

by helentennant2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg
Oct 06, 2023 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 03, 2023

Listened to my concerns, no issue with getting a loaner car, provided updates while car was in, explained what was found and how it was corrected. Great group of people to work with. More

by TIM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 04, 2023 -

BMW of Towson responded

Hi Tim, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Staff is very is kind! My service advisor Chris was very thorough explaining my car repairs and made me feel comfortable. I also enjoyed the lounge while waiting for my oil More

by Arianna26
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 02, 2023 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 02, 2023

Appointment was made in a timely manner. The rep always got back to me without my having to ask. Work was done timely without any mishaps. More

by Dave C
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Meyers
Oct 04, 2023 -

BMW of Towson responded

Hi Dave, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2023

Jim went out of his way to make me feel like like a valued customer More

by D L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
Oct 02, 2023 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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