BMW of Towson

The management team displayed a high level of professionalism and expertise throughout the process. They were attentive to my needs and concerns, making sure that I felt comfortable and well-info professionalism and expertise throughout the process. They were attentive to my needs and concerns, making sure that I felt comfortable and well-informed every step of the way. Their knowledge of BMW vehicles and the various options available was impressive, and they helped me find the perfect car that suited my preferences and budget. More

Buying car from Lavoi was smooth. However getting any response (email or text) after you buy the car is impossible! As soon as you sing contract, costumer service stop. Over 3 weeks n However getting any response (email or text) after you buy the car is impossible! As soon as you sing contract, costumer service stop. Over 3 weeks now waiting for my second key, or respond on emails I sent. It is a shame. They seem like a good people. More

They gave us the car of our dreams at the best price by far. We got prices from three other dealerships and no one else came close. far. We got prices from three other dealerships and no one else came close. More

The service is exceptional! It is easy to arrange appointments, check in is always prompt and my car is ready when promised. Perfect! It is easy to arrange appointments, check in is always prompt and my car is ready when promised. Perfect! More

Richard Strickland is the name worth mentioning because of his dedication, knowledge, and Constant availability to take care of Autonation clients. He is a great asset to this dealership. I have four BMW c of his dedication, knowledge, and Constant availability to take care of Autonation clients. He is a great asset to this dealership. I have four BMW currently being serviced and I have been at this dealer for over 15 years. Not to forget Mr. Tyler Lanham in sales previously and finance now has been amazing with purchasing three cars from him. I have options, but it shows this dealership because of Tyler professionalism going out of his way to help. When the dealership has a good person in leadership, like Richard and Tyler the dealership will retain its customers. I truly hope oration appreciate those individuals and others, and give him enough incentive to remain and grow in the dealership. More

Tyler Lanham in finance that I’ve known for many years now since he was a sales person has always been super helpful, very professional, an amazing human being to deal with on the one-to-one basis. He is now since he was a sales person has always been super helpful, very professional, an amazing human being to deal with on the one-to-one basis. He is a great asset to this dealership, Autonation or BMW OF TOWSON, because of him and his professionalism I purchased my last three cars from here and I hope the higher-ups in Autonation appreciate the hard work. This man continues to provide and reflects excellent on this Dealer thank you Tyler not to forget Jesse and Sales will help me with this last car purchase and who has been amazing as well and pleasant. More

Service Department got me in on a last-minute appointment and was super quick on servicing the vehicle and getting it back to me. Nothing but praise for the team. and was super quick on servicing the vehicle and getting it back to me. Nothing but praise for the team. More

Rich Strickland is an incredible asset to this dealer. I have known him for many years and he is the main reason why I bought all my 3 cars ( recently a 2023 X7 and few days ago an X3) and service all my I have known him for many years and he is the main reason why I bought all my 3 cars ( recently a 2023 X7 and few days ago an X3) and service all my 4 cars there. He is helpful, hard working, and knowledgeable. Always willing to step out and take care of the customer. Tyler Lanham that I have known as a sales person and now finance has dedication to your dealership and ambitions to continue to grow in Autonation. Great personality that makes the customer relaxed and trusting your dealership. Autonation should hold on very tight to those gentleman as they always talk highly about the company. Finally, not to forget, and give thanks to Jesse, who is excellent employee. More

Had a safety recall on my BMW Jessica took care of getting it taken care of and the dealership was very clean. Thanks for the professional service getting it taken care of and the dealership was very clean. Thanks for the professional service More

Not the most efficient use of my time. They told me they would check for leaks and could do it in an hour or less, which was not the case. They merely topped off my fluids and sent me on They told me they would check for leaks and could do it in an hour or less, which was not the case. They merely topped off my fluids and sent me on my way. More