BMW of Towson

Nancy was very professional, helpful, and kind, she explained everything clearly. I was 100% satisfy. explained everything clearly. I was 100% satisfy. More

The service was great and the service writers were efficient and extremely cordial Very disappointed that my car was not washed or vacuumed. efficient and extremely cordial Very disappointed that my car was not washed or vacuumed. More

Great service experience at Towson BMW. Jim, the service technician that I workded with, was exceptional! Jim, the service technician that I workded with, was exceptional! More

Very helpful and knowledgeable about the product I was purchasing. John Clark and Kenny did a great job purchasing. John Clark and Kenny did a great job More

Service department always organized and efficient. Excellent with communication regarding repairs and timing. Friendly and courteous associates. Excellent with communication regarding repairs and timing. Friendly and courteous associates. More

Excellent car buying experience from Nancy, Jamal and Blake! This was our 7th BMW purchased at Towson BMW and another outstanding client experience, thank you! Blake! This was our 7th BMW purchased at Towson BMW and another outstanding client experience, thank you! More

The service was excellent, and everything was very well explained. Due to pricing of labor as a standard rate for each item fixed, my actual per hour labor charge was about $400.00 per hour, which seems e explained. Due to pricing of labor as a standard rate for each item fixed, my actual per hour labor charge was about $400.00 per hour, which seems excessive. if you ask what the labor rate is they tell you 169-199 depending on type of service. I was also disappointed that they did not wash the car when finished a service that all other dealerships I have dealt with provided. More

Great place to do business. The expectations we're met totally. Service advisor: Jessica Presley explained the work that needed to be done on my X1 perfectly. BMW at 700 Kenil The expectations we're met totally. Service advisor: Jessica Presley explained the work that needed to be done on my X1 perfectly. BMW at 700 Kenilworth Drive in Towson is a great place to have your vehicle service. More

The management team displayed a high level of professionalism and expertise throughout the process. They were attentive to my needs and concerns, making sure that I felt comfortable and well-info professionalism and expertise throughout the process. They were attentive to my needs and concerns, making sure that I felt comfortable and well-informed every step of the way. Their knowledge of BMW vehicles and the various options available was impressive, and they helped me find the perfect car that suited my preferences and budget. More

Buying car from Lavoi was smooth. However getting any response (email or text) after you buy the car is impossible! As soon as you sing contract, costumer service stop. Over 3 weeks n However getting any response (email or text) after you buy the car is impossible! As soon as you sing contract, costumer service stop. Over 3 weeks now waiting for my second key, or respond on emails I sent. It is a shame. They seem like a good people. More