BMW of Towson

Service Department got me in on a last-minute appointment and was super quick on servicing the vehicle and getting it back to me. Nothing but praise for the team. and was super quick on servicing the vehicle and getting it back to me. Nothing but praise for the team. More

Rich Strickland is an incredible asset to this dealer. I have known him for many years and he is the main reason why I bought all my 3 cars ( recently a 2023 X7 and few days ago an X3) and service all my I have known him for many years and he is the main reason why I bought all my 3 cars ( recently a 2023 X7 and few days ago an X3) and service all my 4 cars there. He is helpful, hard working, and knowledgeable. Always willing to step out and take care of the customer. Tyler Lanham that I have known as a sales person and now finance has dedication to your dealership and ambitions to continue to grow in Autonation. Great personality that makes the customer relaxed and trusting your dealership. Autonation should hold on very tight to those gentleman as they always talk highly about the company. Finally, not to forget, and give thanks to Jesse, who is excellent employee. More

Had a safety recall on my BMW Jessica took care of getting it taken care of and the dealership was very clean. Thanks for the professional service getting it taken care of and the dealership was very clean. Thanks for the professional service More

Not the most efficient use of my time. They told me they would check for leaks and could do it in an hour or less, which was not the case. They merely topped off my fluids and sent me on They told me they would check for leaks and could do it in an hour or less, which was not the case. They merely topped off my fluids and sent me on my way. More

The atmosphere and employees were very pleasant. I was definitely satisfied with the work done. I was definitely satisfied with the work done. More

Overall great experience and fantastic team from sales to the finance manager. They helped me procure the exact vehicle I wanted and were very responsive to my inquiries. the finance manager. They helped me procure the exact vehicle I wanted and were very responsive to my inquiries. More

The sales experience was pleasant, however the detail was lacking for such a high priced vehicle. The brakes also need to be serviced already, however the sales person I am working with has been very helpful lacking for such a high priced vehicle. The brakes also need to be serviced already, however the sales person I am working with has been very helpful throughout this process. Time will tell once I go back if the dealership will correct this issue or not. More

Went beyond and above, accountable, fair, concise, trully cares, make things right when its not. Willing to work with you. When errors are made. cares, make things right when its not. Willing to work with you. When errors are made. More

Buying a car can be very stressful but my experience at BMW of Towson was excellent. My sales person, Jasmina, was great and always available to answer one of the many questions i had throughout the proce BMW of Towson was excellent. My sales person, Jasmina, was great and always available to answer one of the many questions i had throughout the process. i thought the sales price was fair. The only thing that could have been better was to have visibility on warranties in advance of delivery of the car. They are incredibly expensive. other than that, i had a great experience with everyone at the dealership. More

The best. Greg was great with my service very happy feelvery comfortable with my new service person Greg was great with my service very happy feelvery comfortable with my new service person More