BMW of Towson

Service department always organized and efficient. Excellent with communication regarding repairs and timing. Friendly and courteous associates. Excellent with communication regarding repairs and timing. Friendly and courteous associates. More

Excellent car buying experience from Nancy, Jamal and Blake! This was our 7th BMW purchased at Towson BMW and another outstanding client experience, thank you! Blake! This was our 7th BMW purchased at Towson BMW and another outstanding client experience, thank you! More

The service was excellent, and everything was very well explained. Due to pricing of labor as a standard rate for each item fixed, my actual per hour labor charge was about $400.00 per hour, which seems e explained. Due to pricing of labor as a standard rate for each item fixed, my actual per hour labor charge was about $400.00 per hour, which seems excessive. if you ask what the labor rate is they tell you 169-199 depending on type of service. I was also disappointed that they did not wash the car when finished a service that all other dealerships I have dealt with provided. More

Great place to do business. The expectations we're met totally. Service advisor: Jessica Presley explained the work that needed to be done on my X1 perfectly. BMW at 700 Kenil The expectations we're met totally. Service advisor: Jessica Presley explained the work that needed to be done on my X1 perfectly. BMW at 700 Kenilworth Drive in Towson is a great place to have your vehicle service. More

The management team displayed a high level of professionalism and expertise throughout the process. They were attentive to my needs and concerns, making sure that I felt comfortable and well-info professionalism and expertise throughout the process. They were attentive to my needs and concerns, making sure that I felt comfortable and well-informed every step of the way. Their knowledge of BMW vehicles and the various options available was impressive, and they helped me find the perfect car that suited my preferences and budget. More

Buying car from Lavoi was smooth. However getting any response (email or text) after you buy the car is impossible! As soon as you sing contract, costumer service stop. Over 3 weeks n However getting any response (email or text) after you buy the car is impossible! As soon as you sing contract, costumer service stop. Over 3 weeks now waiting for my second key, or respond on emails I sent. It is a shame. They seem like a good people. More

They gave us the car of our dreams at the best price by far. We got prices from three other dealerships and no one else came close. far. We got prices from three other dealerships and no one else came close. More

The service is exceptional! It is easy to arrange appointments, check in is always prompt and my car is ready when promised. Perfect! It is easy to arrange appointments, check in is always prompt and my car is ready when promised. Perfect! More

Richard Strickland is the name worth mentioning because of his dedication, knowledge, and Constant availability to take care of Autonation clients. He is a great asset to this dealership. I have four BMW c of his dedication, knowledge, and Constant availability to take care of Autonation clients. He is a great asset to this dealership. I have four BMW currently being serviced and I have been at this dealer for over 15 years. Not to forget Mr. Tyler Lanham in sales previously and finance now has been amazing with purchasing three cars from him. I have options, but it shows this dealership because of Tyler professionalism going out of his way to help. When the dealership has a good person in leadership, like Richard and Tyler the dealership will retain its customers. I truly hope oration appreciate those individuals and others, and give him enough incentive to remain and grow in the dealership. More

Tyler Lanham in finance that I’ve known for many years now since he was a sales person has always been super helpful, very professional, an amazing human being to deal with on the one-to-one basis. He is now since he was a sales person has always been super helpful, very professional, an amazing human being to deal with on the one-to-one basis. He is a great asset to this dealership, Autonation or BMW OF TOWSON, because of him and his professionalism I purchased my last three cars from here and I hope the higher-ups in Autonation appreciate the hard work. This man continues to provide and reflects excellent on this Dealer thank you Tyler not to forget Jesse and Sales will help me with this last car purchase and who has been amazing as well and pleasant. More