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BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
898 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
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700 Kenilworth Drive

Towson, MD

21204

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Showing 898 reviews

May 14, 2025

Despite the distance between the Dealership and my home, the transaction went surprisingly well. Ben Cohen and his team were attentive, honest, very courteous and made the transaction go smoothly. More

by csjames1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Cohen
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May 13, 2025

The service advisor Nicholas really knows his stuff! !! I felt well informed. The technician was very thorough and made sure I knew about everything going on with my vehicle. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ruth
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April 21, 2025

Very professional and friendly. Explained everything before starting service. Information regarding potential services for the future and options, The video of service was fantastic More

by marionhall618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichols
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Apr 23, 2025 -

BMW of Towson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2025

They were prompt in servicing my car and very helpful with my questions. The service writer was thorough . I particularly liked the video made by the technician. When my car was finished a young man help More

by jmiller2516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
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Apr 17, 2025 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 16, 2025

My service advisor Christian was helpful and he made sure I understood everything about my car and it's repair needs. More

by deborahmathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 18, 2025 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2025

Bought my BMW from Karen here and now I'm back for service. It was completed faster than expected with great communication. More

by rpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Kennedy
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Apr 15, 2025 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

April 03, 2025

Jacob Lawrence went over and above to make our purchase smooth. He is extremely knowledgeable and very pleasant. Ricky and Jessie are great as well More

by Kahedrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Ricky, Jessie
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Apr 05, 2025 -

BMW of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2025

Karen Herbert was very professional; she was very patient and answered all my questions. She made the process of buying the car stress free. More

by Mickey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Herbert
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Mar 28, 2025 -

BMW of Towson responded

Hi Mickey, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

March 10, 2025

I have been going to this dealership on and off for decades. I've always liked the prompt service, car washes, video recordings and of course our service advisor, Terrance. More

by ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance
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Mar 11, 2025 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2025

I got my mini cooper here in 2004, and my husband bought his X5 here in 2016, and now I bought my cute X3 here in 2024. For twenty years relationship, I think I worth to be a loyalty customer, and I think t More

by gaojiejie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Saavedra
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Mar 10, 2025 -

BMW of Towson responded

Hi Gaojiejie, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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