Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

BMW of Towson

Towson, MD

Overview
Reviews
Vehicles
4.7
932 Reviews
BMW of Towson is your go-to destination for all things BMW in the north Baltimore area, serving residents from Towson, Yorktown, Cockeysville, and Baltimore. Located in Towson at the corner of Kenilworth Dr and West Rd, our showroom is easy to find, too. From the latest new BMW cars and SAVs for sale, to our extensive and diverse pre-owned inventory, BMW of Towson has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership
View Awards

700 Kenilworth Drive

Towson, MD

21204

Directions

By Type

Showing 932 reviews

September 24, 2025

they were very friendly and helpful. nice dealership. love the car there will be back More

by ebonylightblue84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar
Report | Print
Sep 25, 2025 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 15, 2025

I have had my X5 (and also a X1) serviced a number of times at BMW of Towson. We have always had a great experience there. Christopher has usually been the service writer for us, but we had others (James More

by kewball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service), William (sales)
Report | Print
September 12, 2025

The process was really smooth and the salesman, John (casey) Clark was really great to work with. Finance was also very smooth, I felt fairly treated and got exactly the car we asked for. More

by smf208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Clark, Blake Brown
Report | Print
Sep 14, 2025 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 11, 2025

Chris is very knowledgeable about the services that were needed for my vehicle. Chris made sure I was accommodated with a loaner. Chris, keep me updated on the services. If awesome were a person, it would b More

by denise7gore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Sep 12, 2025 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2025

Great Dealership communication was great car was serviced and was returned be the time promised. They always have a loaner and i enjoy doing business with them More

by Tim042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Service Advisor
Report | Print
Sep 12, 2025 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 10, 2025

Great service. Chris is awesome. Will definitely come back for service here in the future. More

by yorivera1509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Everitt
Report | Print
Sep 11, 2025 -

BMW of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Feel free to stop by if you ever need any more help.

September 07, 2025

I did an online quote to sell my car and set it time for the in person portion. When i got there and they weren't ready for me. They made me wait around for more than an hour before they could do the in per More

by ActualCarGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Manager
Report | Print
Sep 11, 2025 -

BMW of Towson responded

Hello, we are deeply disappointed by your experience at BMW of Towson. If you'd like, please contact our General Manager at (667) 930-2458. We'd appreciate the chance to make your experience a positive one.

September 05, 2025

Amazing service when I took my X5M, first time at bmw of towson and was greeted by Jim. Took care of my vehicle and extended his reach to get what I needed done in a timely manner, would highly recommend re More

by stealth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Sep 07, 2025 -

BMW of Towson responded

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 29, 2025

Efficient and kind. Accommodating for a loaner. Could have been more precise on the day I could have the car back. More

by maurizio.scaltriti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Sep 01, 2025 -

BMW of Towson responded

Thanks for the feedback. We strive to provide excellent service to our customers at BMW of Towson. As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

August 28, 2025

They are efficient but overly protective on certain issues. Accommodating when I need a loaner More

by npiscatelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 29, 2025 -

BMW of Towson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

1
2
...
94