BMW Volkswagen of Topeka - Service Center

Specialist Friendly, Organized, Clean place to bring your car for a service staff is great, not cheep but you know how it goes, you get what you pay for... good Friendly, Organized, Clean place to bring your car for a service staff is great, not cheep but you know how it goes, you get what you pay for... good experience! More

Great service! I took my 328i in for a regular service plus a check engine light. Within minutes I had an estimate and a loaner car. The part they needed wouldn’t ar I took my 328i in for a regular service plus a check engine light. Within minutes I had an estimate and a loaner car. The part they needed wouldn’t arrive until 3pm the next day, so I was told to keep the loaner overnight. The repair took long enough that the dealership was officially closed, but the seevice representative stayed until I arrived to pick up my car. This kind of service is why I drive a BMW. More

Service The service department appears first rate and so much easier than going into Kansas City. Top shelf waiting room and very friendly staff. A little hig The service department appears first rate and so much easier than going into Kansas City. Top shelf waiting room and very friendly staff. A little high, but it’s a BMW, so pricey is expected. More

Isn’t time BMW of Topek I purchased my first BMW 540 Is Drive from this location. I wanted to buy local and was blown away how professional I was treated when purchasing the I purchased my first BMW 540 Is Drive from this location. I wanted to buy local and was blown away how professional I was treated when purchasing the vehicle and now with my recall repair. I got the notice and got too busy, however I received a call from Melisa to schedule my repair! She was so professional and a true asset to BMW of Topeka. I own my own business and would hire her! Great job in Topeka! More

Amazing I took my 14 Jetta here with both front window regulator issues and told them what I had performed on the vehicle before hand and they double checked I took my 14 Jetta here with both front window regulator issues and told them what I had performed on the vehicle before hand and they double checked and called me to let me know what the issue was. Also at first for my warranty they had my name wrong but the employees had jumped through some obsticals to make sure it was covered for me and I thank them a lot for this. They make sure you’re taken care of and the name issue could have been my fault to with not speaking clearly but they do great work I’ll definitely be bringing my car back to them thank you so much! More

Service department terrible I will never take a car here again for service. First time two years ago they had my BMW for 2 weeks and after $1000 charge I drove it off the lot an I will never take a car here again for service. First time two years ago they had my BMW for 2 weeks and after $1000 charge I drove it off the lot and the check engine light went on and idled horribly within 2 miles. I called them immediately and was told they knew this but that wasn't what I brought the car in for and I would have to leave it another week or so. I reluctantly just took car in for evaluation last week hoping to have a better experience. WRONG. I was quoted $129 diagnostic but somehow that grew to over $300 without my approval to diagnose what is wrong. Having my car towed to a different shop. You should do the same! More

BMW 535i Service Consistent professional, polite service from the folks at BMW Volkswagen of Topeka! They tried to make the annual service and 2 recalls as painless a Consistent professional, polite service from the folks at BMW Volkswagen of Topeka! They tried to make the annual service and 2 recalls as painless as possible. More

Drove 45 miles for nothing Bought a used Cadillac went in for a few repairs they had ordered parts for they had the parts they made my appointment than nobody new how to take Bought a used Cadillac went in for a few repairs they had ordered parts for they had the parts they made my appointment than nobody new how to take the liner off to fix the drain on the sunroof More

Overpriced Ordered an extra key fob since my used beetle only came with one. Paid $170 at the parts window which was crazy high but then was changed an additiona Ordered an extra key fob since my used beetle only came with one. Paid $170 at the parts window which was crazy high but then was changed an additional $114 for the service dept to program it to the car. Seriously?? I will never go back. More

Too many harassing run ins with the GM While the parts staff and technicians are fantastic, the general manager of this facility is a far cry from professional, he has a child like mentalit While the parts staff and technicians are fantastic, the general manager of this facility is a far cry from professional, he has a child like mentality and is quick to fire off unprofessional descriminating comments to someone who has been a customer there for 15 years! He is a liability to the company and hopefully that will come to light soon. It's a beautiful facility, with good management it will flourish....just waiting for that to happen More