BMW of Topeka

Absolute best service top to bottom . Auto Tech was on point with everything. Highly recommend. point with everything. Highly recommend. More

I've owned VW's since 1990, love them, from Rabbits to Passats, great vehicles. I've has them serviced at this location. I tried less expensive shops and usually ended up with a problem that had to be sol Passats, great vehicles. I've has them serviced at this location. I tried less expensive shops and usually ended up with a problem that had to be solved by coming back to the dealership. The price still stings, but the work is first class and the customer service is first rate. I've purchased 3 new and several used vehicles from this location. They're up-front and willing to assist when possible. More

The whole experience was amazing. My salesperson was Victoria. I highly recommend her. She made it very easy process from beginning to end. Very professional and knowledgeable. Victoria. I highly recommend her. She made it very easy process from beginning to end. Very professional and knowledgeable. More

I am a beamer enthusiastic individual , have both my veicheles getting routinely services from them. I do have a love hate relation with them for their prices but trust me "YOU SEE THE DIFFERENCE IN CUA veicheles getting routinely services from them. I do have a love hate relation with them for their prices but trust me "YOU SEE THE DIFFERENCE IN CUATOMER EXPERIENCE". I personally suggest that one should only own a beamer if he/she can afford it's maintainence on a regular basis. I feel BMW of Topeka has delivered any dissapointmets to me in the last three years although finding appointments lately with them is not good - please increase size of operations, you have way too many Volkswagens and beamers in Topeka since the last three years where your size of operations may not have multiplied accordingly. Ms Mellisa Reno does a great job so please be patient, her job is busy with extreme multitasking so it's not easy remember that. The BMW dealerships and services stations have the most advanced software that can diagonise and read your car to its best , also your technicians are updated with the latest information about your car. I am not sure if you can avail such precision else where. However these things may not apply for individuals or groups who are on stage modifications or aftermarket lovers as there is somebody better for beamers plus mods but they are waayyyyy overbooked. Please please be very careful with treating your cars nicely, I highly recommend people to go to BMW of Topeka for maximum customer satisfaction in a 50 mile radius. More

Sadly the only dealer within 30-60 miles of where I was stationed, I had to take BMW there 2-3 times while I was stationed in Kansas each time I was disappointed in the customer service I received, on top stationed, I had to take BMW there 2-3 times while I was stationed in Kansas each time I was disappointed in the customer service I received, on top of the bad service they scratched my rims. More

I have had service work done here a number of times and every time it has been outstanding. Melissa has always gone out of her way to get my vehicle in for service when repairs are needed. Not having a d every time it has been outstanding. Melissa has always gone out of her way to get my vehicle in for service when repairs are needed. Not having a dealership where I live makes it even more important to have a service advisor who you can really trust. Highly recommend. More

Called from Northwest Arkansas. Jordan was quick to help us settle a deal. Arrived to a perfect car, gift, and papers to be signed. Absolutely recommend for anyone in the area. us settle a deal. Arrived to a perfect car, gift, and papers to be signed. Absolutely recommend for anyone in the area. More

It was a real pleasure working with Melissa on my BMW. She was very professional, polite, and knowledgeable. She did an excellent job, and kept me updated on work progress since they had to order the part She was very professional, polite, and knowledgeable. She did an excellent job, and kept me updated on work progress since they had to order the parts. She explained the costs and calmly and patiently answered all the questions I had. When the car was ready, she called me and I went there to pick it up. There are times when the place can be very busy and they are understandably working under pressure. On such occasions, it is the customer's turn to exercise some patience. Melissa is an excellent ambassador of BMW and portrays all that is good and positive in that unit. I hope my BMW does not need any repairs for some time, but if it does I would like to work with Melissa again. She represents BMW so well. My gratitude also goes to the technologists/technicians who work behind the scene fixing the vehicles. My greetings and thanks to them and to Melissa. More

It was great across the board. I am very satisfied. Doug bent over backwards to keep me posted on everything. I will always have my Golf Wagon serviced there. Kevin Hedberg bent over backwards to keep me posted on everything. I will always have my Golf Wagon serviced there. Kevin Hedberg More

Great service with great prices! Will return again for service! service! More