BMW of Topeka

Waiting time was beyond the expected time to wait. I was told the wait might be 2 hours long but I ended up waiting 4 hours and a half. told the wait might be 2 hours long but I ended up waiting 4 hours and a half. More

Melissa was awesome and the technology they use to keep you apprised of everything is great. Loved the video of services performed. Definitely world class. you apprised of everything is great. Loved the video of services performed. Definitely world class. More

Service was fantastic. Raymond kept me up to date every step of the way and explained things. The work was done quickly, in fact very quickly. The work was well done. I am very happy and was very impresse step of the way and explained things. The work was done quickly, in fact very quickly. The work was well done. I am very happy and was very impressed. More

Tough situation on a car with a fairly rare set up so started out a little rocky. After a few changes to their standard protocol, the staff git a handle on the situation and worked with with me. started out a little rocky. After a few changes to their standard protocol, the staff git a handle on the situation and worked with with me. More

Love my 2022 VW Tiguan. Victoria Gerry went way beyond my expectations delivering and explaining the SUV's tech features to me. She knows and loves the VW product line and it shows. Her presentation is all a expectations delivering and explaining the SUV's tech features to me. She knows and loves the VW product line and it shows. Her presentation is all about superior customer satisfaction. The staff was a pleasure to work with and professional. Also, got a great price for my trade-in. More

Been dealing with another dealership to fix my issues and came up short. Started going here and day 1, diagnosis AND fix!! Top notch. Highly recommend. came up short. Started going here and day 1, diagnosis AND fix!! Top notch. Highly recommend. More

Super great service. Went in for brakes and they didn’t have a part I need so they had ordered it. They express shipped them and they arrived in 2 days. Even though appointments were a week out Raymond hel have a part I need so they had ordered it. They express shipped them and they arrived in 2 days. Even though appointments were a week out Raymond helped squeeze me in the next day after the parts arrived. Will definitely continue to come back here for future services. More

My second time in & again, I found the experience to be top notch. Melissa greeted me and went over the expected service details and any questions or expectations I had. I was able to drive a loaner vehicl top notch. Melissa greeted me and went over the expected service details and any questions or expectations I had. I was able to drive a loaner vehicle to take care of my errands and get me back on the hour drive home sooner than expected. Melissa went over the service report thoroughly. My vehicle was brought to me after a light cleaning with a feeling that they cared for it as much as I do. The facility, BMW, Topeka, Ks, was spotless and cheerful. More

Even with service dept short-staffed, customer service was not lacking. Always pleased with experiences thus far. was not lacking. Always pleased with experiences thus far. More

Called and scheduled an appointment because I had a CEL on for my heater core.They got me in the next morning at 7:45, diagnosed the issue and replaced the part before noon. xxxx they even washed my car fo on for my heater core.They got me in the next morning at 7:45, diagnosed the issue and replaced the part before noon. xxxx they even washed my car for me. Great service! More