BMW of Topeka

This current world we live in, good customer service is hard to find. I went in for tires and alignment. Service and communication were on point. I will be back. Everyone was very friendly and accommodatin hard to find. I went in for tires and alignment. Service and communication were on point. I will be back. Everyone was very friendly and accommodating. More

I worked with Ben Endicott to order a BMW and the experience was excellent from the start. Great communication, painless process. Ben spent an hour with me when the car was delivered helping get ever experience was excellent from the start. Great communication, painless process. Ben spent an hour with me when the car was delivered helping get everything set up. Would recommend buying a car from BMW of Topeka to my closest friends and family. More

While on vacation in Colorado, I hit another pot hole with the same tire. Prior to leaving for vacation, Isaac and his Team scrambled to get a new tire for in a day for the original tire damaged from a with the same tire. Prior to leaving for vacation, Isaac and his Team scrambled to get a new tire for in a day for the original tire damaged from a pot hole in Topeka. Luckily, we made it back from Colorado without incident until the same tire replaced went flat. Again, Isaac and his team scrambled to get a new tire and get it on right away. Many thanks to the entire Service Team for your support and help in getting back on the road. Great job, again! More

The service team and skilled technicians are amazing. Prices are reasonable. I can bring my car in for service and no matter how old it is, my car treated as if it is brand new! Thanks Topeka BMW!! Prices are reasonable. I can bring my car in for service and no matter how old it is, my car treated as if it is brand new! Thanks Topeka BMW!! More

My buying experience with BMW was great 5 years ago. But, the servicing experience has been horrible. They're always saying they're working on it, but they've been working on it for a long time and it But, the servicing experience has been horrible. They're always saying they're working on it, but they've been working on it for a long time and it has never improved. The current service manager is one of the most non compassionate people I've met and his people skills are far from being acceptable. If he treats everyone that has an issue with the service in the manner he does than there will be a lot of people going elsewhere. I wouldn't recommend getting a vehicle serviced there for anything. I could go on about all of the issues I've had with them in the last 5 years, but I would have to write a book. They have 1 part to replace that they broke that will hopefully get replaced a month later and then I will be driving to a different BMW to get my vehicle serviced and I recommend anyone else to do the same. More

Excellent service with a smile. Shuttle took me for breakfast, then came pick me up promptly and my car was waiting for me. Couldn’t have asked for more. Shuttle took me for breakfast, then came pick me up promptly and my car was waiting for me. Couldn’t have asked for more. More

Fantastic service! We were scheduled to leave on vacation on July 14th. On July 12th, I hit a pot hole in Topeka with my new 430i convertible. That evening the run f We were scheduled to leave on vacation on July 14th. On July 12th, I hit a pot hole in Topeka with my new 430i convertible. That evening the run flat tire side bulged and went flat. Called Isaac before they closed, confirmed he would do everything possible to find replacement. Wednesday morning, Isaac called to relate earliest delivery would be July 23rd. But, he found dealer in KC with this tire, and sent one of his staff to pick it up, and was completed by 2;30 pm. Melissa kept us informed on the progress throughout the day! We left Thursday on time for our vacation in our new BMW. This is service above and beyond, and speaks volumes to the pride and commitment they make to their customers. Again, fantastic job to Isaac and his Team!!! More

Was stranded in Topeka after oil went into coolant reservoir on a Friday. Left a message through the website that evening and they got me in to the shop first thing Saturday morning. Very efficient an reservoir on a Friday. Left a message through the website that evening and they got me in to the shop first thing Saturday morning. Very efficient and professional. Thank you! More

its ok services. They try, but sometimes its just not the same compared to the kc one. I feel like it could be more like a better services if they were quicker to a They try, but sometimes its just not the same compared to the kc one. I feel like it could be more like a better services if they were quicker to accommodate schedules. More

Great dealership things done in timely fashion appreciate The friendliness of the staff and things were done as stated The friendliness of the staff and things were done as stated More