BMW of Topeka

Very quick purchase of a very expensive BMW. Ted was our salesman as we made internet contact, then drove up on a day off from work. Arrived at the dealership at 10:30 AM, met Ted, were driving s Ted was our salesman as we made internet contact, then drove up on a day off from work. Arrived at the dealership at 10:30 AM, met Ted, were driving several BMW X3s within minutes. Started us on the M variant (they knew what they were doing). Just before lunch got finished with the three different vehicles, (we included a VW R as a comparison vehicle) and the manager said why not go to lunch and take the M with you. You can talk more about the car when you come back. Decent Thai lunch... we were back sitting in their very comfortable showroom, and we decided to spend a lot of money on a lot of BMW. What a great car - and what a professional and low-pressure sales staff. Ted was great - knowledgeable, professional and courteous, as was the manager. Thanks to all involved. Now, if we can get some parts that are on order, and figure out some details of the equipment, we will have made a relationship with this dealership that will last a very long time. More

Excellent experience from a very friendly staff. I came to this dealer with a proposal for trading my car for a new BMW X3. There was no high pressure tactics and the salesman, Ted, was very friendl I came to this dealer with a proposal for trading my car for a new BMW X3. There was no high pressure tactics and the salesman, Ted, was very friendly and knowledgeable. We came to an agreement very quickly and the X3 was delivered in less than 3 weeks. They even provided me with a loaner since I brought in my trade-in before the X3 arrived. The General Manager, Paul, and the sales manager, Brian, were very involved in the discussions for my purchase and were very fair in their dealings. I believe we will have a very good relationship in the future. I highly recommend them for new car sales. More

Unfinished (Warning: very lengthy poor experience) Was misquoted a price for a carbon blast of the intake runners. Was told it was a 4.5 hour job. Dropped the ca (Warning: very lengthy poor experience) Was misquoted a price for a carbon blast of the intake runners. Was told it was a 4.5 hour job. Dropped the car off at 8 and it wasent finished till 530. Dropped the car off running fine but with an intermittent misfire at idle. Only owned the car 6 months and was unsure how much buildup was in the intake so i figured this may help the idle. At 530 i received my car with a consistent misfire (on cylinder 6. They looked it up with a computer but didnt bother to check further) and absolutely no power. I live in Manhattan and had to limp my car down the high way. When i finally made it back to my apartment and popped my hood, i find the intake piping disconnected from the charge pipe so my engine was choked by the turbos (exhaust) and sucking whatever flew up there off the high way. Once I fixed that issue i move to replace the coil pack. (By recommendation of the service manager mind you. He said the coil pack was the most likely culprit of my misfire) i go pick an ignition coil up from autozone and bring it back to my apartment and pull all the plastics away under the hood. I reach down to unplug the coil pack only to find IT WASENT PLUGGED IN! They couldnt be bothered to even check their work. (Mind you the assure me they never touched the coil packs, but like i said i live in Manhattan, im pretty sure i would have notice an ENTIRE CYLINDER NOT WORKING when i drove an hour to get there to drop the car off.) So no i do not recommend using them at all. I have already steered several people that i work with away from them (wasent hard, this is not the first time they've messed up). 2008 335i 120k Also misfire at idle is gone atleast. More

pleasant experience I have always been treated respectfully and professionally. I bought my car there with the help of my salesman, Ted, and then receive maintenance th I have always been treated respectfully and professionally. I bought my car there with the help of my salesman, Ted, and then receive maintenance there as well. Friendly and clean. We now bring my daughter's VW Beetle there for maintenance as well. More

First Tine This was my first time at this dealership with my BMW. I left my car for repairs, they gave me a ride home and called me when it was completed. So f This was my first time at this dealership with my BMW. I left my car for repairs, they gave me a ride home and called me when it was completed. So far the service has been great. Thank you. More

Oil change I had an excellent experience. I was welcomed when I arrived and directed to a very comfortable waiting area where I was offered free water, pop or sn I had an excellent experience. I was welcomed when I arrived and directed to a very comfortable waiting area where I was offered free water, pop or snacks. I had plenty of room to spred out and do some work using their WIFI. I was in and out in a short period of time and they even washed and vacuumed my vehicle. I was certainly suprised and will definitely return. More

Pleasant visit and professional service Every time I’ve been to this dealership for any reason it’s been a pleasant experience, from the genuinely nice sale staff to the great service depart Every time I’ve been to this dealership for any reason it’s been a pleasant experience, from the genuinely nice sale staff to the great service department. When I drop off my car for service and need a ride to work they get me there on time and I’ve never had to wait or been made late to work. They pick me up and bring me back to get my car and it’s nice and clean and even smells nice inside. The service department personnel have always been patient and answered all questions I’ve had with informed and honest answers. I have found everyone I have spoke to at this dealership to be very personable and pleasant to interact with. If I decide to buy another BMW I will go here and I will continue to have my car serviced here. More

Purchased the new VW Atlas Absolutely love the vehicle, it is as advertised! As for my experience purchasing the vehicle through VW of Topeka, I couldn't be happier! Did the e Absolutely love the vehicle, it is as advertised! As for my experience purchasing the vehicle through VW of Topeka, I couldn't be happier! Did the entire deal over the phone/e-mail, drove from Salina to Topeka and picked it up. Spent well under an hour there signing the paperwork and walking through the car. When I got there car was sitting in a bay/show room all cleaned up and ready to roll. Chris was the sales rep I worked with and he couldn't have made the process any better or easier. Great group of people in Topeka. I highly recommend to anyone looking to purchase a car/suv to give these guys a look. It's a much different experience then I have had anywhere else. Chris and Will, thanks for taking good care of me through this process and thanks again for your service to our country gentlemen, MUCH APPRECIATED!! More

Expensive Took my car there paid 1900 just for them to tell me that’s not the problem then they want to charge me 900 to diagnose it again Took my car there paid 1900 just for them to tell me that’s not the problem then they want to charge me 900 to diagnose it again More

Excellent Service and care The staff takes care of the customer and vehicle; Knowledgeable and they do what they say. They provide prompt transportation and clean your vehicle The staff takes care of the customer and vehicle; Knowledgeable and they do what they say. They provide prompt transportation and clean your vehicle before you leave. More