BMW of Topeka

Highly satisfied! Satisfied customers! My husband and I walked into the showroom at 9:15 am, and left at 12pm with a new Tiguan. It was the quickest, easiest, most effi Satisfied customers! My husband and I walked into the showroom at 9:15 am, and left at 12pm with a new Tiguan. It was the quickest, easiest, most efficient car-buying experience we have ever had! Our salesman, Hearne Christopher, was great! We only spent about 30 minutes negotiating, and they met our requirements. Highly recommend purchasing your next VW or BMW from Hearne! More

bad service experience took car in for recall back window would not come back up after reprogram they would not check with out additional cost , suggested I need regulator 5 took car in for recall back window would not come back up after reprogram they would not check with out additional cost , suggested I need regulator 582.00 to fix, picked up car got home took door panel off took 7 minutes unplugged regulator, plugged back in works great, no regards for customer just about how many hours and dollars they can get, did call and ask for manager before I wrote review said they would have someone call me back, that never happened More

Exceptional service I've been doing business with Topeka BMW for almost three years. Buying, deals are up front. No pea under the shell. No pressure. Service-experien I've been doing business with Topeka BMW for almost three years. Buying, deals are up front. No pea under the shell. No pressure. Service-experienced team. Educated service coordinators. Great management. Ken More

Minor recall repair Received mail notification of recall on ECM - scheduled repair, brought the car in and everything was taken care of in about 30 min. Friendly people. Received mail notification of recall on ECM - scheduled repair, brought the car in and everything was taken care of in about 30 min. Friendly people. Also asked for info on turning off the wrench notification as we change the oil ourselves. Tech was helpful in showing us how to turn that off. More

Same old review for this dealership - absolutely excellent! Was notified by the messaging system on the dash that my year-old BMW X3 was overdue an interval service. Made the appointment on line, took it in Was notified by the messaging system on the dash that my year-old BMW X3 was overdue an interval service. Made the appointment on line, took it in at the appointed date & time, and was given a ride home by a fine young man driving a gorgeous new BMW M5 sedan. In a couple of hours, my X3 was ready for pickup. While being debriefed on the work that had been performed, the same chap that drove me home pulled my (now) spotlessly clean 'new' X3 up to the Service Center. I was off in a flash. This is the way a dealership, and its service department should be run. Thanks to you all. I shall return. Tom Thomas More

10K Service Treated very professional by Melissa Reno. The service was completed within the promised time length, estimated price and car was cleaned when return Treated very professional by Melissa Reno. The service was completed within the promised time length, estimated price and car was cleaned when returned. After I returned home I opened the hood to see if there was any oil spill signs or things not properly installed and all I found was a shop rag on top of the radiator support, held in place when the hood was closed? Must not have been on their checklist to ensure everything was removed prior to closing the hood More

The rudest service experience ever They'll wine and dine you to sell the car, and brag about how good their warranty is, but once you buy the car, good luck getting help with anything. They'll wine and dine you to sell the car, and brag about how good their warranty is, but once you buy the car, good luck getting help with anything. Their service manager, Rainer, is the most smug, arrogant and rude person I've ever dealt with. He rolled his eyes at us, huffed at us, and I caught him multiple times in lies that he still won't admit to. It's the worst customer service experience I've ever had. If you buy a car here, you can expect to get no help when the car fails with 77 miles on the odometer because the dealership failed to properly inspect it before selling it to you. More

Rutine service Scheduled an appointment, used their shuttle service. Services were completed on time as promised. As far as I'm concerned, the entire team went above Scheduled an appointment, used their shuttle service. Services were completed on time as promised. As far as I'm concerned, the entire team went above and beyond. More

Great Experience! I was initially scheduled to meet with Hearne. However, I got the appointment wrong, instead of showing up on Friday evening I came over on Saturday m I was initially scheduled to meet with Hearne. However, I got the appointment wrong, instead of showing up on Friday evening I came over on Saturday morning. Hearne was already busy with another customer so they had me meet with a new salesperson, Bronson Campbell was gracious enough to help me out. He said that he had only been there for a couple of months, but he did a wonderful job of describing and demonstrating all of the great features of the Atlas. I was very impressed that he was so knowledgeable! He was also courteous and always gave me an opportunity to ask questions! We even went home and got my dog, Kasey to approve of the new Atlas. Great experience and great service! More

Professional, expedited service, comfortable location. Ive purchased and serviced vehicles at this location. I am very satisfied with BMW of Topeka and further appreciate the fact that the location doesn’ Ive purchased and serviced vehicles at this location. I am very satisfied with BMW of Topeka and further appreciate the fact that the location doesn’t receive a lot of foot traffic. I feel like nothing is rushed and I’ve established relations with the service reps and car salesmen. Also Paul the GM is a pretty cool cat. He’s not tucked away in an office. More