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BMW of Topeka

Topeka, KS

4.7
201 Reviews

3030 South Kansas Avenue

Topeka, KS

66611

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Showing 201 reviews

January 28, 2021

Melissa and her team provide really fantastic service. I drove up from Wichita and they treated me as though I was a long time customer. More

by Jercap01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Reno
Feb 01, 2021 -

BMW of Topeka responded

We couldn't be more happy to read this. Thank you so much for your review and your business.

January 01, 2021

Thanks to Bryan & Ben who have helped me to acquire my 2021 4 Series. The two generous and professional gentlemen has helped me significantly in making my decision. I was very surprise on the great qualit More

by yt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Ben
Jan 05, 2021 -

BMW of Topeka responded

We are so glad at your experience. Thank you for your review and your business.

December 17, 2020

Excellent purchase procedure with Bronson. The transaction was very simple. The dealership made sure I understood what I was buying and the pickup/delivery process was perfect. More

by meyeralan55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bronson
Dec 21, 2020 -

BMW of Topeka responded

We are so glad. Thank you for the review and your business.

November 22, 2020

Douglas Sutton was very informative when we were reviewing my 80k service, which was more than just an oil change. They completed work by the time they predicted and my Passat came out running smooo More

by terencedeese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Sutton
Nov 24, 2020 -

BMW of Topeka responded

Thank you for your review.

November 18, 2020

I live in Las vegas and just bought a BMW X7 M50I from this dealership. All because of Bronson Campbell, Sales advisor who answered the phone. I just called to enquire on the price and the we got the deal More

by kanchy Govind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRONSON CAMPBELL
Nov 24, 2020 -

BMW of Topeka responded

Thank you for your review and we are so glad you are happy with not only your purchase but with your staff experience as well.

November 12, 2020

Arranged for 2d annual service for my X3 M40i through the internet. Appointment scheduling was flawless, and marked by two confirmation emails from human beings. Good job! Maintenance was performed to sta More

by Pete from Lansing KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers for BMW and VW
Nov 24, 2020 -

BMW of Topeka responded

Thank you so much for your feedback we use every opportunity to delight our customers and when we don't we use it as an opportunity to learn and improve. We hope to see you back again for another opportunity to delight you.

October 29, 2020

From the initial call for the servicing of my VW to the drive-away following servicing, this dealer was nothing but professional, accommodating, clean, and courteous. I am nothing but pleased. More

by Slowtrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 24, 2020 -

BMW of Topeka responded

Well, we are nothing but happy to hear that. Thank you for the review.

October 16, 2020

Always enjoy bringing in my 2011 Z4 for service as the staff knows how much I like my Z4 and take their time making sure they have gone over it thoroughly every time I come in. They are informative about More

by Chrisk3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellissa Reno.
Nov 24, 2020 -

BMW of Topeka responded

We appreciate our customers and their cars. Thanks for the review.

August 27, 2020

Scheduled my car for 30K mile service, but they had to reschedule due to sick technician. I took my car in for the service a week later and everyone was friendly, said the car should be ready in about 1 More

by WildBill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas
Nov 24, 2020 -

BMW of Topeka responded

Thank you for the review.

August 26, 2020

Tried for a week to get a appointment was told they would call back never did I finally got into them they had my car for almost a week for just a push start button they didn't even look at it for 2 days aft More

by dusbla22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa
Nov 24, 2020 -

BMW of Topeka responded

Thank you for the feedback we have worked to improve our processes in the service department to avoid future communication issues. We appreciate your time in letting us know your experience and hope you will give us another opportunity to provide you with the level of service we expect from our staff.

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