BMW of Topeka
Topeka, KS
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Parts service manager lied we take our vw in their every 5k miles, told us we needed new valve cover assembly because it's been leaking for A LONG TIME when I'm all reality he was waiting for the warranty t 5k miles, told us we needed new valve cover assembly because it's been leaking for A LONG TIME when I'm all reality he was waiting for the warranty to run out. He lied to vw of America saying it was the gasket, then lied and Said he never said that. Beware of their dishonesty. Even after VW of America said they'd take the case before they lied. Now I'm calling the federal trade commission and attorney general and BBB. Dieselgate after cheating twice was extended 3 months car only has 85k. Suppsed to be covered, then tell me they can't do it for a month so my injectors will fail. More
I had an outstanding buying experience. Conar went above and beyond to keep me informed, and ensure the entire process was seamless. He addressed any questions or concerns rapidly and direc Conar went above and beyond to keep me informed, and ensure the entire process was seamless. He addressed any questions or concerns rapidly and directly; absolutely zero subterfuge. Aristocrat priced the BMW very competitively, negating the need to “haggle” for a better deal. An all around excellent experience. More
Great buying experience! Emily was amazing to work with; I am not an easy sell. The time she had to spend, answering texts on days off, she is a saint. The sales process wa Emily was amazing to work with; I am not an easy sell. The time she had to spend, answering texts on days off, she is a saint. The sales process was quick and I was out the door in my new ride. Awesome dealership! More
the whole process was simple straightforward. Emily and Riley were great to deal with, and made the buying experience a lot less painful. This is the second car we have purchased from this dealer Emily and Riley were great to deal with, and made the buying experience a lot less painful. This is the second car we have purchased from this dealer in four months, so obviously we have a lot of confidence in them. More
The price listed is the legit price, no xx additional fees. They don’t try to force the car on you, they just believe in their product and it sells itself. Salesman was completely transparent about every fees. They don’t try to force the car on you, they just believe in their product and it sells itself. Salesman was completely transparent about everything with the vehicle good and bad. More
Aristocrat was very easy to work with. I was able to do most of the transactions online or via text, at my preference. When I did go to pick up my x5, the facilities were immaculate. Every I was able to do most of the transactions online or via text, at my preference. When I did go to pick up my x5, the facilities were immaculate. Everyone was very kind and inviting. They definitely know the definition of customer service and they practice it at a high level. More
For the most part they treated us as if we had purchased one of their high end vehicles and were very friendly, however promised my wife some basketball tickets but we have not seen that materialize one of their high end vehicles and were very friendly, however promised my wife some basketball tickets but we have not seen that materialize More