BMW of Toledo - Service Center

I always feel like I’m in the best hands! Professionalism and friendliness at each and every visit are unmatched by any other dealership. Thank you! and friendliness at each and every visit are unmatched by any other dealership. Thank you! More

I'm always satisfied with the quality of service. Kylewas so nice taking care of my car and updating me on future needs. Will be back soon. Thanks, so nice taking care of my car and updating me on future needs. Will be back soon. Thanks, More

I need to get my 100,000 mile check up. Kyle did an excellent job identifying the items that were required to be addressed at the hundred thousand mile mark excellent job identifying the items that were required to be addressed at the hundred thousand mile mark More

Helpful staff and friendly and dedicated service staff. They kept the car until it was fixed and did a good job of updating me along the way. They kept the car until it was fixed and did a good job of updating me along the way. More

I bought a pre owned Mercedes from them, I still go here for my services instead of Mercedes dealership. Much better customer service and prices than the local Mercedes dealership. for my services instead of Mercedes dealership. Much better customer service and prices than the local Mercedes dealership. More

If i could give 0 i would. i have had my car back for 2 weeks out of over 5 months. they never call me back, never advised me of using non bmw parts which i believe is required before it’s done. never emai weeks out of over 5 months. they never call me back, never advised me of using non bmw parts which i believe is required before it’s done. never email me back. we’re supposed to get me 2 keys, failed to do what they were supposed to do then said i have to go get a new registration before they can do the second key...inconviencing me further when they could have just done it right the first time. still don’t have my car back. worst company to deal with. i will never give them my business again. non communicative non transparent hard to deal with. you’d think you would be a tad more timely for such a big place. then to be told there’s been no update in the system since last tuesday, which means my car is just sitting there not being worked on. i told them at the beginning on the 5 months i didn’t have another car and i had 45 days for a rental and now over 5 months still have no car and they could not care less. More

I took my car in for detailing, but was disappointed that the small details weren’t tended to. It was clean to begin with and simple needed that detailed touch to make it shine. Cleaner wasn’t wiped off comp the small details weren’t tended to. It was clean to begin with and simple needed that detailed touch to make it shine. Cleaner wasn’t wiped off completely in areas, middle compartment wasn’t even cleaned, still had debris along bottom and sticky coffee spill along the top. Hatchback area wasn’t fully vacuumed. Just not impressed. More

A good dealership creates a positive experience through the sale of the vehicle. A great dealership continues the reputation through the service of your vehicle. This is a GREAT dealership. I have worked w the sale of the vehicle. A great dealership continues the reputation through the service of your vehicle. This is a GREAT dealership. I have worked with Kyle more frequently and his professionalism and integrity are the benchmark of excellent customer service. FANTASTIC! More

Was satisfied with the work performed. The work was completed in time. Also recommended what else is needed that will help in next service visit completed in time. Also recommended what else is needed that will help in next service visit More

Always been happy with the service, quality of the work performed and my interactions with all of the people who work at Yark BMW. Won't consider taking our X5 anywhere else. performed and my interactions with all of the people who work at Yark BMW. Won't consider taking our X5 anywhere else. More