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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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January 25, 2021

Professional and got the issue fixed at a reasonable cost. Had a slight issue at first but the tech’s immediately took the car back to resolve More

by chris.reamsnyder
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 23, 2021

The service staff at BMW always take really good care of my car. It has 257,000 miles on it, I have owned it since 2007, and I will really be sad when The old girl finally dies! Thank you Yark BMW service s More

by cjseiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 23, 2021

I was very satisfied overall with the professionalism and service. Any questions I had were answered. There were a number of additional services recommended to maximize the performance of my vehicle. More

by ESBLAGRAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 22, 2021

They were great to work with due to the ease of doing business. Friendly staff and prompt attention to getting the service performed on my BMW. More

by jfoldz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 22, 2021

I have been a client for many years at this dealership. The service, the professional advise and the regard for clients is impeccable. Thank you! More

by Mardena1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 21, 2021

I always know that I will be treated fairly, with respect and receive excellent workmanship. While cost is high I will continue to bring my car to yark bmw for service. More

by Cjvelker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

January 20, 2021

Dealership is always clean and welcoming. Kyle in the service area is always more than friendly and helpful. From putting air in the tires to features I needed explained. More

by KLVILLA2255
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 19, 2021

Absolutely horrible. Went in for regular service maintenance twice in November of 2020. Neither time did the service department mention that I might need new rear brakes soon. 1,500 miles later in e More

by JOJO4599
Recommend Dealer
No
Employees Worked With
John Iseler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

We truly apologize for your experience at our dealership while at our service department. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. We appreciate you bringing this matter to our attention because it allows us to focus on areas in which we need to improve and truly understand your frustration. We value you as our customer and have shared your feedback with the appropriate department, team members and proper management to ensure you receive exceptional service on all future visits.

January 19, 2021

First time with BMW of Toledo. Have been loyal to Lexus for 40 years. Trying something new. So far so good. I have a fabulous salesman and have had a service call that went well. More

by Beebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Wow, thank you for your review and sharing your experience with us! We truly appreciate your business and allowing us the opportunity to serve you! We look forward to serving you again in the future!

January 18, 2021

I appreciate the cleanliness and professionalism of the Yark Toledo BMW dealership and the service that they provide. Each of the customer service agents are cordial and professional. This means a lot as m More

by Je suis contente
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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