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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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March 16, 2016

Always Good Service With John Had a service light come on unexpectedly. John got me in the next day and got the issue taken care of. John and the Service Dept have been helpful in More

by JWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2016 -

BMW of Toledo responded

We will always be here when you need us! Thank you for this kind review about your experience with our team and please let us know if there is anything more we can do to help!

February 23, 2016

Great service department Wonderful BMW service department. We appreciate how John takes the time to review potential services and costs prior to completing the work on our BMW More

by Galbraith1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

BMW of Toledo responded

Thank you so much for continuing to give us the opportunity to serve you and for these kind comments about your service experience with John. We will always be here to help!

February 05, 2016

General Service Work The Service Staff at BMW Yark once again did an outstanding job in explaining the process and areas that will be serviced before hand and a review aft More

by jmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

BMW of Toledo responded

Thank you for this review and your business with our dealership! We sincerely appreciate it!

January 26, 2016

Outstanding Service My car required service due to a recall notice from BMW. The dealership scheduled the car for repair and provided to me a FREE loaner car to use. Th More

by The1Vicar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2016 -

BMW of Toledo responded

Thank you for this great review about your experience at our dealership! We appreciate your business!

December 23, 2015

Excellent Service and staff Service wss completed in the promised time, answered all questions, and all staff including those who passed by the waiting area acknowleged me. Best More

by Beemer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Emerine
Dec 28, 2015 -

BMW of Toledo responded

Thank you so much for this review! We appreciate your business and we will always be here when you need us.

October 23, 2015

Courteous professional service I took my car in for a recall notice. Courteous staff. Provided prompt service at dropoff appointment time and a loaner. John was extremely professio More

by nildat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 26, 2015 -

BMW of Toledo responded

Thnak you for this great review! We appreciate your business and look forward to serving you again in the future!

June 17, 2015

First time in, excellent service First time into Yark and Dave was a great help and resource. Trouble shot the car issue and repair was made timely and less than the estimated cost. More

by Wisdom
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Emerine
Jun 18, 2015 -

BMW of Toledo responded

Thank you for your feedback about your recent service experience! We are happy to know that Dave was able to give you a great service visit and we appreciate your business! Our team here at Yark BMW will always be here to help.

May 29, 2015

Always impressed I drive an hour to have my BMW taken care of. It's not always convenient for me to do this but John and the service team always make me glad I did. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

BMW of Toledo responded

Thank you so much for this kind review about your experience! We appreciate your business and will always be here to help!

May 22, 2015

Recent service Ran in unannounced as a tire kept losing presssure. No muss/fuss, had a loaner in no time on a saturday evening. Problem identified and corrected with More

by tmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Emerine
May 22, 2015 -

BMW of Toledo responded

We appreciate your patronage and will always be here to serve you. Thank you for this review!

May 18, 2015

As always, Dave and John are on top of everything. Every service appointment has gone smooth. Dave and John explain the details up front. You know what to expect when you return to pick up your BMW. A More

by JD_M3+Z4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Emerine
May 22, 2015 -

BMW of Toledo responded

Thank you for sharing this experience on our review site! We appreciate your business!