514 Reviews of BMW of Toledo - Service Center
Always Good Service With John Had a service light come on unexpectedly. John got me in the next day and got the issue taken care of. John and the Service Dept have been helpful in Had a service light come on unexpectedly. John got me in the next day and got the issue taken care of. John and the Service Dept have been helpful in the past also. They went out of their way to make me a satisfied customer. More
Great service department Wonderful BMW service department. We appreciate how John takes the time to review potential services and costs prior to completing the work on our BMW Wonderful BMW service department. We appreciate how John takes the time to review potential services and costs prior to completing the work on our BMW 535xi. Having a complimentary loaner vehicle that is comparable to our personal vehicle is also a great bonus. More
General Service Work The Service Staff at BMW Yark once again did an outstanding job in explaining the process and areas that will be serviced before hand and a review aft The Service Staff at BMW Yark once again did an outstanding job in explaining the process and areas that will be serviced before hand and a review after pick up. More
Outstanding Service My car required service due to a recall notice from BMW. The dealership scheduled the car for repair and provided to me a FREE loaner car to use. Th My car required service due to a recall notice from BMW. The dealership scheduled the car for repair and provided to me a FREE loaner car to use. They had requested a full day with the vehicle, however upon getting into the repair it was discovered that additional parts would be required to repair the recall. Another day was needed and I was able to keep the loaner vehicle. The staff worked to complete the car and had it cleaned and ready for me to pick up as promised. The staff also placed a concentrate in my washer fluid to keep it from freezing at no charge. I highly recommend YarkBMW for both sales and service! More
Excellent Service and staff Service wss completed in the promised time, answered all questions, and all staff including those who passed by the waiting area acknowleged me. Best Service wss completed in the promised time, answered all questions, and all staff including those who passed by the waiting area acknowleged me. Best place for service. More
Courteous professional service I took my car in for a recall notice. Courteous staff. Provided prompt service at dropoff appointment time and a loaner. John was extremely professio I took my car in for a recall notice. Courteous staff. Provided prompt service at dropoff appointment time and a loaner. John was extremely professional and had my car washed and ready. More
First time in, excellent service First time into Yark and Dave was a great help and resource. Trouble shot the car issue and repair was made timely and less than the estimated cost. First time into Yark and Dave was a great help and resource. Trouble shot the car issue and repair was made timely and less than the estimated cost. Dave went out of his way to deliver great customer service. More
Always impressed I drive an hour to have my BMW taken care of. It's not always convenient for me to do this but John and the service team always make me glad I did. I drive an hour to have my BMW taken care of. It's not always convenient for me to do this but John and the service team always make me glad I did. Twice now they went the extra mile to make sure my car was getting the correct service it needed. When unexpected problems arise I'm always offered a loaner car and this is why I keep returning. More
Recent service Ran in unannounced as a tire kept losing presssure. No muss/fuss, had a loaner in no time on a saturday evening. Problem identified and corrected with Ran in unannounced as a tire kept losing presssure. No muss/fuss, had a loaner in no time on a saturday evening. Problem identified and corrected without trouble. Main problem is potholes in local roads. Car cleaned and back on the road without trouble. This is exactly why the dealership gets my patronage. More
As always, Dave and John are on top of everything. Every service appointment has gone smooth. Dave and John explain the details up front. You know what to expect when you return to pick up your BMW. A Every service appointment has gone smooth. Dave and John explain the details up front. You know what to expect when you return to pick up your BMW. Always very satisfied with the service. More