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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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March 13, 2021

Had my car in for a recall and the tech fixed some loose trim without even being asked. Went above and beyond, excellent customer service! More

by Andy.Mack
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

BMW of Toledo responded

We always aim to go above and beyond for our customers at BMW of Toledo. We're glad to hear our team showed you our commitment to this! Thanks for your positive feedback and review!

February 20, 2021

Excellent dealer and service and very friendly. Great loaner service. I have used Yark for 11 years and always I leave with a smile. Highly recommend. Nezam. More

by nitham99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

BMW of Toledo responded

Thank you for recommending our team at BMW of Toledo, Nezam! We're so happy to hear that we've served you over the past 11 years! Here's to many more!

February 04, 2021

Kyle always does a fantastic job! I had all new tires put on my BMW X7 and they felt slightly off, I took the car back in and they corrected the issue immediately. More

by BRIAN.KAZMIERCZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 30, 2021

Always love the service. Super friendly, love Sammy! Came in for a routine oil change and got a rental, couldn’t have been more convenient More

by DEEWARD07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donaven Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Wahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hejl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 29, 2021

I don’t know quality of work I’m not a mechanic. Price average I guess . One service seemed expensive . It was nice to get a car . Jim was nice explaining everything. More

by dentalgirl2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 27, 2021

Good people and easy to work with! One thing I don’t like is that I have a minimum word count I have to do for this. More

by JSCHU02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 26, 2021

Technician took the time to explain things to me like I’ve never experienced before. I’m a first time BMW owner and pleased. He also took the time to help me with questions about my new car. Thank you fo More

by SEAGERCARY
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 26, 2021

Always a professional environment. Steve Messenger is the go to salesperson. I have worked with Steve many times over the years. The service center is very prompt with repairs and or general PM service. More

by kevinmm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 26, 2021

Friendly and courteous staff! Thorough in inspection of vehicle. Offered a courtesy vehicle when expected service time was 3 hours. Appreciated not having to sit there that long!! More

by LSPOWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 25, 2021

Very helpful and knowledgeable. Will be bringing my car Very helpful and knowledgeable. Will be bringing my car back regularly. Dealership was clean. Only thing I can say is the lack of power outlets for c More

by cpcase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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