BMW of Toledo - Service Center

Fix my convertible roof Solved issue. Took car to service and the roof was not working and the dealership diagnosed, solved, fixed, bundles everything and fixed the problem u Solved issue. Took car to service and the roof was not working and the dealership diagnosed, solved, fixed, bundles everything and fixed the problem under the warranty. More

Brake job Went in with grinding brakes and parking sensors not working. Dealership replaced front ones and called to report car was done. I asked if sensors wer Went in with grinding brakes and parking sensors not working. Dealership replaced front ones and called to report car was done. I asked if sensors were fixed but it wasn’t. Car had to be kept over the weekend to fix it. So far the work appears to be good. More

Service and honesty Brought in my bmw for service. Greeted perfectly and left the details of issues and headed off to work. A few hours later I received a call from th Brought in my bmw for service. Greeted perfectly and left the details of issues and headed off to work. A few hours later I received a call from the manager. Issues found and were covered under a CPO contract. This was surprising to me as it was a wear and tear item. However, they checked the sales details and found this repair work had no documentation. After discussions with management they agreed to handle it. This is why I bought a BMW and this is why Toledo BMW has earned my business. I highly recommend these professionals. It was easy for them to just ignore and bill me. But they didn’t. They did the right thing! More

Great service department Fair and honest service, although they are busy when i dropped off my car they gave me a new loaner car to drive for FREE. Pickup my car, clean and r Fair and honest service, although they are busy when i dropped off my car they gave me a new loaner car to drive for FREE. Pickup my car, clean and repairs done properly. More

Great service Thanks for all your assistance with service it was very professional. option makes things so much simpler when I have a busy schedule. The driver was Thanks for all your assistance with service it was very professional. option makes things so much simpler when I have a busy schedule. The driver was very accommodating including calling before pick up and return. More

Tire repair replace John was very helpful with setup and all questions asked. Good experience for me. Price was average but rebate was a bonus. Keep up good work. John was very helpful with setup and all questions asked. Good experience for me. Price was average but rebate was a bonus. Keep up good work. More

Had to get recall repair Fixed the recall and completed all other maintenance. No issues! John was quick to get me in and get the courtesy car ready. Check out was a breeze! M Fixed the recall and completed all other maintenance. No issues! John was quick to get me in and get the courtesy car ready. Check out was a breeze! My car was washed and ready to go! More

Complete Satisfaction Went in for a complete car inspection everything was handled promptly and correct. First time at the dealer everyone was helpful and respectful. John Went in for a complete car inspection everything was handled promptly and correct. First time at the dealer everyone was helpful and respectful. John was very knowledgable and is now my go to guy from now on. More

Great Technical Service I had a running problem with my 335d. The Service Management was able to get BMW to cover the issues under the BMW extended warranty. I had a running problem with my 335d. The Service Management was able to get BMW to cover the issues under the BMW extended warranty. More