BMW of Toledo - Service Center

Service Charged for whell alignment, which I didn’t order. Small damage on the rim Spend half a day trying to locate my stored summer tires. Charged for whell alignment, which I didn’t order. Small damage on the rim Spend half a day trying to locate my stored summer tires. More

Very efficient and kept me apprised of everything going on with the service of my vehicle. I would definitely recommend them to my friends and family on with the service of my vehicle. I would definitely recommend them to my friends and family More

Annual check up Kyle provided me we a loaner car to sit in while my car was being serviced since I wasn’t told when I made the appointment that I couldn’t sit in the Kyle provided me we a loaner car to sit in while my car was being serviced since I wasn’t told when I made the appointment that I couldn’t sit in the customer waiting area. Given the situation, he expedited the service time to less than an hour. More

Work was done well, problem resolved, done on time No complaints. Excellent communication from the service advisor. The work solved the problem & identified another that needed to be fixed. Only iss No complaints. Excellent communication from the service advisor. The work solved the problem & identified another that needed to be fixed. Only issue: we had to ask for the advertised discount - shouldn't have to - should automatically be applied. More

Very excellent group of people Always friendly, very attentive. Very professional. Service dept is excellent. Great loaner cars. The appointment set up was very convenient, in and Always friendly, very attentive. Very professional. Service dept is excellent. Great loaner cars. The appointment set up was very convenient, in and out, no wasted time. More

My service experience was excellent. Both the quality of the service and the ease of the loaner car experience were outstanding. BMW of Toledo handled the entire experience well, especially considering the the service and the ease of the loaner car experience were outstanding. BMW of Toledo handled the entire experience well, especially considering the difficult environment caused by the Covid-19 pandemic. More

The BMW service center is amazing! Kyle has helped multiple times ensuring my vehicle is repaired as fast as possible with limited disruption to our lives. multiple times ensuring my vehicle is repaired as fast as possible with limited disruption to our lives. More

Everyone here was very helpful and nice!! Jim McAuley made everything so easy. I just drove in, signed the paperwork and he had my loaner vehicle all ready. made everything so easy. I just drove in, signed the paperwork and he had my loaner vehicle all ready. More

They were awesome. The service was fast, the employees were friendly, and I was in and out with a rental until my car was fixed the next day. were friendly, and I was in and out with a rental until my car was fixed the next day. More

My experience at BMW was a great one. It was by far the easiest purchase of a vehicle I have ever made. I would recommend this dealership to anyone. easiest purchase of a vehicle I have ever made. I would recommend this dealership to anyone. More