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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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June 08, 2020

Great Service! When my 320i started having electrical problems with the turn signals, Jim and his guys at BMW of Toledo took excellent care of me. They were able to More

by JPRISTASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McCauley
Jun 09, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 04, 2020

Very prompt, but my car’s tire pressure was not reset. Had to call to walk through. Seems tech would have noticed as well as me. Jim was pleasant to work with. More

by eleininger
Recommend Dealer
Yes
Employees Worked With
Jim / service
Jun 08, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

June 04, 2020

Kyle is great very easy to work with!!!!!Thanks for the Kyle is great very easy to work with!!!!! Thanks for the great service on my old trusty X3. I loved the convertible loaner my husband is not as happy More

by Best grandma
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 04, 2020

Best sales and services I’ve ever dealt with. I would be very happy to refer other people to this dealership in the future. Thanks. More

by tcwirick
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mallett
Jun 08, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 02, 2020

Great Service - as usual After 20+ years of being a customer of this Dealership, they have never let me down and have always provided excellent service. It's always a pleasure More

by paul.hackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 02, 2020

Tire warranty The Toledo BMW service center always goes above and beyond when it comes to taking care of us. Kyle is very professional and easy to work with. . More

by aschall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 02, 2020

Great service BMW of Toledo is always top notch with service. Kyle, John and Dave are always very friendly and personable. Steve Messinger is the best at sales. More

by BBROZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Emerine
Jun 04, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

May 26, 2020

Great service! But you should not ask me to waste everyone’s time by requiring 25 words when two will do the job sufficiently. Thanks! More

by BIDDY45
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

May 25, 2020

Service area was clean and took Covid regulations seriously. Kyle was professional, kind and friendly. He kept us updated with videos and estimates via my cell phone. Service members did a great job! More

by DCRIEDEL
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

May 22, 2020

Scheduled my appointment on line. This was the most Scheduled my appointment on line. This was the most efficient service I have ever experienced! The Service Department definitely has the covid proc More

by carol h
Recommend Dealer
Yes
Employees Worked With
Not sure, he was wearing a mask!
May 26, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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