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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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July 01, 2020

BMW of Toledo Sales and Service staff are very professional and go above and beyond their jobs to make you happy and to keep you happy. More

by kellybejaige
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donaven Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Emerine, Tyler Mallett
Jul 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 01, 2020

Great customer service. They did everything they said they would do. John was helpful and courteous. I will definitely come back and recommend BMW of Toledo to family and friends. More

by RC1
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 30, 2020

Mr. Isler always help us and his service is excellent. We’ve been there at least 4 times and he always finds the best way to fit our schedules and help us. More

by Wandarielys
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Everyone was nice and came across as very knowledgeable and trustworthy. John worked with us to make sure we k ew what we were paying for and what the next steps were. More

by jeffery.fetters
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Great service and customer service. Kyle kept me informed on the status of my car. The loaner car was very nice and clean. I love the service at BMW. More

by HARRISKIM61
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

June 29, 2020

Sales person , Paul, who recently retired, did great job, I bought at least 5 x5 from him, he had great communication, response to customers need u hi More

by AGHAS
Recommend Dealer
Yes
Employees Worked With
Paul, recently retired, from sales
Jul 06, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 27, 2020

Did a great job of troubleshooting my problem which turned out to be driver error. Service department was very gracious. Thanks for a great job More

by dpciach
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Jim was great JIm provided a loaner to us at no cost. The recall created a problem and service needed the car for a few days to correct the problem. Jim was very More

by PORZANDPORZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jim in service
Jun 26, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

June 26, 2020

Jim was very helpful in accessing the issue I was having. My only complaint is that I purchased the car a month ago and was told that everything on it was double checked and reviewed perfectly before purchas More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2020 -

BMW of Toledo responded

Thank you for bringing this matter to our attention and giving us the chance to look into this further. We have forwarded your concerns to proper management for more information.

June 26, 2020

This dealership has been wonderful to work with especially our advisor Jim McAuley who always advises us in a professional and courteous manner with all our vehicles. More

by marybotros
Recommend Dealer
Yes
Employees Worked With
Jim mcauley
Jun 26, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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