BMW of Toledo - Service Center

Typical outstanding service from Jim and John. Only suggestion is there is always a long hold time until service answers (not advisors but person answering connections from operator. suggestion is there is always a long hold time until service answers (not advisors but person answering connections from operator. More

Always top notch knowledgeable service.Yark bmw has a Always top notch knowledgeable service. Yark bmw has a very clean organized service area. Provided a new bmw loaner car free of charge. Great ex Always top notch knowledgeable service. Yark bmw has a very clean organized service area. Provided a new bmw loaner car free of charge. Great experience More

They are always professional and efficient with their service! I drive 2 hrs from Dayton area to buy and have my BMW serviced there! Thank you. service! I drive 2 hrs from Dayton area to buy and have my BMW serviced there! Thank you. More

We have been a customer for many many years with Yark BMW. From sales to service always reliable pleasant experience. Keep up the good work. BMW. From sales to service always reliable pleasant experience. Keep up the good work. More

Excellent Service... as always. Even with the COVID protocols in place, the BMW service team performed the service quickly and returned my X1 in spotless condition. Thank you all, Even with the COVID protocols in place, the BMW service team performed the service quickly and returned my X1 in spotless condition. Thank you all, More

I always appreciate Bailey’s readiness to help. She’s so easy to get in contact with, too! Very knowledgeable assistance with even the most detailed questions. I feel like it’s First Class treatment every t easy to get in contact with, too! Very knowledgeable assistance with even the most detailed questions. I feel like it’s First Class treatment every time. Thank you! More

Kyle is always unbelievably helpful and very focused on providing an outstanding customer experience! While having car repairs can be a nuisance, Kyle and the BMW service team do an exceptional job to make providing an outstanding customer experience! While having car repairs can be a nuisance, Kyle and the BMW service team do an exceptional job to make the experience one that is pain free and simple. Their focused goal to get you back on the road safely is one matched with kind and caring staff, who go above and beyond to explain the needed repairs and the associated expenses, while still creating a smooth and seamless, customer centric experience. Interacting with Kyle and the BMW service staff is a joy and I always appreciate their willingness to help! Thank you for all you do and for your dedicated attitude toward BMW drivers’ safety and well-being. Thank you! More

Service representative was short with me and was not willing to explain things. I had to ask a million questions to get any answers. Although he did answer my questions, I felt like I was talking to a b willing to explain things. I had to ask a million questions to get any answers. Although he did answer my questions, I felt like I was talking to a brick wall. Also, in the past, BMW of Toledo has failed to address my concerns. Take your car else where! More

Very satisfied with polite and efficient service. Communication and reminders were on par. Social distancing and masks were comforting and wait time was not long. Communication and reminders were on par. Social distancing and masks were comforting and wait time was not long. More

Kyle did a great job finding what was wrong with my car. He went above and behind in finding the problem and finding the price of what the service would cost. He went above and behind in finding the problem and finding the price of what the service would cost. More