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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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July 22, 2020

Efficient, friendly service. It would have been 5 stars but it took 3 weeks before I could get an oil change. Perhaps add more appointment times including weekends. More

by favwilliams
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

July 22, 2020

Great service, timely and affordable. I have been dealing with this dealership many years and very happy. Wouldn’t go anywhere else. Very good people. More

by KRISTI.BRYANT
Recommend Dealer
Yes
Employees Worked With
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Emerine, Denise Kaminski
Jul 27, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 22, 2020

We have driven BMW’s since 1998 and have never been disappointed with the sales or service departments. They do an excellent job! We also enjoy driving our BMW when we want to be comfortable on a long More

by NOELHEISLER
Recommend Dealer
Yes
Employees Worked With
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 21, 2020

I’ve worked with Kyle and John there now for a number of years. They are very professional and as helpful as any service company I have ever worked with. Highly recommended. More

by MIKE_HUSS
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

BMW of Toledo responded

Thank you for your review and recommendation! We appreciate your business and look forward to serving you again in the future!

July 21, 2020

Very pleasant and painless experience. I received a call to advise of progress and discuss an issue regarding alignment. Willy was very personable and efficient in the pick up and drop off of my Z4, aka the More

by Ann e v
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy
Jul 21, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 21, 2020

Normal service and a recall The service was good and my car was returned to me in a timely manner. Don the service car loaner employee was very friendly and considerate. More

by SCHROPPJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Emerine
Jul 24, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 20, 2020

Bmw of Toledo always provides outstanding service! I love my BMW and can not imagine going any where else for sales or service. Top notch! More

by HWEBSTER4
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 21, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 20, 2020

It has been a good experience everytime I went to the showroom and for service good communication ,prompt response and quick service..........awesome service it More

by NILANJAN.122004
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 19, 2020

Went in for an oil change. Was offered a ride home which I accepted. The driver spent time with me on the return to my car explaining features I didn’t understand. Very helpful! The car is running well. More

by Cindyw5
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason?, driver, BMW specialist.
Jul 20, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 17, 2020

Oil change was done in timely fashion. Service person overwhelmed me with all this work that should be done. Probably over a $1000. Did do the filter suggested. He did not insist and took no for an ans More

by Gltusen1125
Recommend Dealer
Yes
Employees Worked With
Gray haired older man
Jul 20, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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