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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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July 31, 2020

For over 25 years I have been using BMW of Toledo for service on all my BMWs. The staff are professional, friendly, respectful and honest. I truly trust them with my car service. They always try to accom More

by hassantaki57
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Messinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Emerine
Aug 05, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

July 31, 2020

Amazing, over the top, phenomenal service! We were on a trip from CA and got a flat, SOS said it would be two hours until a tow and by that time service would have closed. After talking to the Service team More

by jcassidysmith
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 30, 2020

They provide very good service. Chris in sales department and Kyle in services department are great to work with, patient, and thorough with their work. More

by Sophia
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 30, 2020

Steve Kizewic took time out to help me go through features on my used BMW. Much appreciated. Remembered me after 20+ years. What a memory. More

by lurleya
Recommend Dealer
Yes
Employees Worked With
Steve Kizewic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

BMW of Toledo responded

What a great experience and thank you so much for sharing it with us! We appreciate your business and look forward to serving you again in the future!

July 29, 2020

Jim was quick to meet me at my car. He was Efficient and friendly. The service was taken care of as expected I received a text when everything was complete. More

by Kims
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 31, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 29, 2020

Quickly handled scheduling, fast service, easy turn around from drop off to pick up, small indiscretion from quote pricing to receipt pricing at time of pick up but service manager Keith took great car More

by jeralljjack
Recommend Dealer
Yes
Employees Worked With
Keith Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us. We appreciate your business and recommending our dealership. If there is anything more we can do to raise this to 5 stars, please let us know!

July 29, 2020

Thorough and quality work. Very courteous. but I’m surprised at some of the costs when speaking with others. There are things I just can’t afford to have done at the dealer and I will need to go to a More

by John Adams
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

July 27, 2020

It’s suck it’s ain’t good at all they don’t know nothing about cars they all trying rep people off damm it’s crazy More

by NA0
Recommend Dealer
No
Employees Worked With
Keith Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. We strive for 100% satisfaction and regret that this was not shown to you. We have forwarded your review to proper management for more information and would love the chance to speak more to you about this but unfortunately we are unable to find anything under this username. When you have a moment we would appreciate any additional information you can provide to investigate this further- Name vehicle is under? How can we reach you? Please forward this information to customersupport@yarkauto.com. We look forward to hearing from you.

July 27, 2020

Service Department was professional and kind. There was no waiting dropping and picking up my vehicle. Overall experience was great. I would purchase a BMW in the future. More

by ERIC.FRISINGER
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

July 27, 2020

Service was quick to get us in and out. They even did a recall on our car while it was there. Will go back if needed to again. More

by Dylan
Recommend Dealer
Yes
Employees Worked With
John Iseler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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