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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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November 17, 2021

Kyle was great. He handled my tire issue & warranty wonderfully! Wanted to make sure I was safe & put me in a rental til work was done More

by TWinsor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

BMW of Toledo responded

Thank you for visiting Kyle and our team at BMW of Toledo! We appreciate your kind comments!

November 05, 2021

Very PROFESSIONAL group of great people that are very well trained. They make you feel at home... More

by Mrbudlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wallace
Nov 08, 2021 -

BMW of Toledo responded

Thank you for this wonderful feedback about our team! We appreciate your business and look forward to seeing you again next time here at BMW of Toledo!

October 26, 2021

Jim at BMW of Toledo does an excellent job of explaining the repair process. He is very professional in everyway and we appreciate his honesty and help . More

by billyoung101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

BMW of Toledo responded

We're so happy to hear this and can't wait to share it with Jim! Thank you for being a BMW of Toledo customer. We appreciate your support and look forward to your next visit!

October 01, 2021

Kyle is very engaged and helpful goes the extra mile. He is personable and helpful More

by kirkygd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

BMW of Toledo responded

Happy to hear that Kyle went the extra mile for you at BMW of Toledo!

September 22, 2021

Kyle and Luke provided quick and efficient service. Great team work gentlemen! BMW of Toledo has the best service team I’ve encountered at any BMW dealership. More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Sep 22, 2021 -

BMW of Toledo responded

Thank you for leaving BMW of Toledo your five-star review, Kimberly! We know Kyle and Luke will be thrilled to hear you enjoyed your visit!

September 22, 2021

The service we received from Yark BMW of Toledo has always been outstanding. Our service representatives have always been helpful and thorough starting with the scheduling and throughout the process u More

by mpowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

BMW of Toledo responded

Thank you for the wonderful feedback! We appreciate you trusting the BMW of Toledo team with your vehicle's service needs and we look forward to your next visit!

August 23, 2021

It is a very clean dealership and the front men, like Kyle, are very knowledgeable and friendly. More

by Reggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

BMW of Toledo responded

Thank you for your review, Reggie! If you have any comments on how this could've been a 5-star visit, feel free to reach out.

August 17, 2021

Oil service and check over for my 20 year old Z-3 roadster went smoothly and on time while we waited. Impressed with the mechanic video taken while he inspected the vehicle and sent to us while we w More

by Rbkrak9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

BMW of Toledo responded

Thank you for trusting the BMW of Toledo team with your Z3! We appreciate your kind review and hope to see you again next time!

August 12, 2021

Service department staff is very professional and friendly! They go out of their way to make things right. More

by SFM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McAuley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

BMW of Toledo responded

Thank you for the fantastic feedback about our service team! Your business is much appreciated by all of us here at BMW of Toledo and we look forward to your next visit!

August 05, 2021

Kyle took care of me and got me in right away, and followed up promptly, couldn’t ask for a better experience from the service team More

by Bm.msport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

BMW of Toledo responded

We're glad to hear Kyle made this a five-star experience! Thank you for leaving BMW of Toledo your review!