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BMW of Toledo - Service Center

Toledo, OH

4.7
514 Reviews

514 Reviews of BMW of Toledo - Service Center

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September 03, 2020

I dropped my 135i off at the dealership to have my air conditioning looked at. The issue proved to be much more tricky than anticipated. I had to return my car two more times to resolve the problem. Jim M More

by pkish2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAuley
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 03, 2020

Very professional service and they get you in and out quickly and treat customers very well. They understand that our time is valuable. I got an oil change. More

by DLSEDLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 03, 2020

The gentleman in service are always nice. John always, I mean always takes cares of the issue with my X5. He explains in layman's terms More

by LADY_DOC2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 03, 2020

The service I received and coming to BMW of Toledo it's exceptional and above and beyond. everyone is so polite and very happy to help in any way possible I really enjoy visiting BMW of Toledo. Thank y More

by grovescm12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 02, 2020

Always professional and easy. Wouldn't want to go anywhere else. Waiting area is clean and inviting. Car was done on time, washed and ready to go. More

by GLEMIEUXWEB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other in Service
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 02, 2020

Great service and very very friendly. I would strongly recommend to others. Did not try to over sell me. Discussed long term plans with this vehicle. More

by LES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 02, 2020

The service department went well above what they had to do to get the cost of my maintenance down to a level that was really low More

by HOWARD_485
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Iseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

We just bought a used BMW that had a recall that needed to be done - everyone we dealt with was very helpful, fast & friendly service! More

by BKBOUTWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

Service and recall work. Performed all work needed. Pricey but then where else to go to keep car in tip top shape? That’s the price for a great car. More

by sivadasanm
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 01, 2020

Convenient and friendly service. Frequent and clear communication throughout the process. I never worry about surprises or hidden costs. Always a great service experience. Thanks. More

by tim.ybarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kissling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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